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Jennifer Visaya MPA CHRP®, Senior HR Operations Officer

Jennifer Visaya MPA CHRP®

Senior HR Operations Officer·Baladna Food Industries

Qatar

Master's degree, Public Administration

Work experience

Total years of experience: 23 years, 4 months

Senior HR Operations Officer

March 2026 - Present

Baladna Food Industries

Doha, Qatar

March 2026 - Present

• HR Business Partner: Serve as HRBP for the Commercial Division — workforce planning, employee relations,
talent and performance management, and HR policy implementation.
• Operational Delivery: Drive end-to-end HR operations including onboarding, employee lifecycle, grievance
handling, and performance cycles.

Company industry:
FMCG
Job role:
Human Resources and Recruitment

Senior HR Government Affairs Officer

January 2026 - February 2026

Baladna Food Industries

Doha, Qatar

January 2026 - February 2026

• Function Leadership: Led Government Affairs with expanded scope, mentoring junior staff and standardizing
approval workflows.
• Stakeholder Management: Strengthened ties with MOL, MOI, and Hamad Medical Corporation to expedite
approvals and resolve escalations.

Company industry:
Food & Beverage Production

Government Affairs Specialist

January 2022 - December 2025

Baladna Food Industries

Doha, Qatar

January 2022 - December 2025

• Immigration & Labor Compliance: Owned all government documentation — work/residency permits,
sponsorship transfers, profession changes, visa quotas, and entry/exit processing for a multinational workforce.
• Regulatory Liaison: Liaised directly with MOL, MOI, and Hamad Medical Corporation for full legal compliance and
timely processing.
• Audit Leadership: Lead coordinator for government audits and on-site inspections with consistently favorable
outcomes.
• SAP SuccessFactors: Processed all government approvals and workflows in SAP SuccessFactors, ensuring
documentation integrity.
• Capital Project Support: Oversaw compliance, documentation, and travel for 500+ contractors on the Plant 4
Evaporated Milk project.
• Budget Reporting: Administered departmental budget tracking and monthly government fee reporting to
Finance.

Company industry:
Food & Beverage Production

Executive Coordinator and ISO Internal Auditor

April 2015 - May 2022

WJ Groundwater Qatar - QIT LLC

Doha, Qatar

April 2015 - May 2022

Assisted in the Logistics, Procurement, and Shipment Customs Clearances for WJ Philippines, WJ South Korea, and WJ Turkey. Coordinated and supported the Operations (Qatar, Philippines, South Korea, and Turkey) in daily site operation roles, i.e. making daily, weekly, and monthly dewatering progress reports and other site documents and inquiries. Internal Auditor for ISO9001, ISO14001, and ISO45001 for the Qatar branch. Involved and assisted in reviewing Subcontract Agreements, POs, and Work Orders for incoming projects. Developed ISO audit plans, schedules, and reports in coordination with the HR Management Representative. Ensured that the Integrated Management System process owners were actively joined in any ISO external audits. Maintained and kept updating the quality management system records, including procedure enhancements, revision for changes, and overall process control reporting to the HR Management Representative.

Company industry:
Construction & Building
Job role:
Quality Control

Procurement Assistant

January 2014 - December 2014

John Hay Management Corporation,

Baguio, Philippines

January 2014 - December 2014

Supported bid evaluations, supplier negotiations, and consolidation of the Annual Procurement Plan.

Company industry:
Public Administration

Operations Manager

January 2013 - December 2014

Portician Circle Learning Consultancy,

Baguio, Philippines

January 2013 - December 2014

Managed consultancy operations, stakeholder engagement, event coordination, and SOP development.

Company industry:
Business Consultancy Services

Labor Market Information Officer

January 2010 - January 2013

LGU Itogon – PESO Office,

Itogon, Philippines

January 2010 - January 2013

Delivered job matching, employment counseling, and DOLE program referrals; led livelihood programs and job fairs.

Company industry:
Public Administration

Executive Secretary

January 2002 - January 2009

CH Bernal Milling, Inc.,

Valencia, Philippines

January 2002 - January 2009

Managed executive office, HR administration, customer service, and financial and legal documentation.

Company industry:
Agriculture & Crop Production

Computer Teacher

January 2007 - January 2008

St. Louis High School Balatoc

Itogon, Philippines

January 2007 - January 2008

Taught Computer I-IV; designed curriculum and coached IT competition teams.

Company industry:
Primary, Prep, & Secondary School

Education

Benguet State University

April 2024

April 2024

Master's degree, Public Administration

Philippines

GPA (rating): Excellent

GPA (rating): Excellent

Unpublished thesis: Opinions on the Conversion of the Municipality of Valencia into a Component City of Bukidnon: A survey Among Elected Valencia City Officials and Selected Business Establishment Owners.

Central Mindanao University I

January 2002

January 2002

Bachelor's degree, Bachelor of Arts in Political Science

Philippines

GPA (rating): Excellent

GPA (rating): Excellent

Unpublished Thesis: Opinions on the Conversion of the Municipality of Valencia into a Component City of Bukidnon: A survey Among Elected Valencia City Officials and Selected Business Establishment Owners.

St. Louis University I

January 1999

January 1999

Bachelor's degree, Bachelor of Science in Information Technology

Philippines

GPA (rating): Good

GPA (rating): Good

Skills

ADMINISTRATION

Expert

MANAGEMENT

Expert

DEWATERING

Expert

GROUNDWATER

Expert

PROCESS CONTROL

Expert

OPERATIONS

Expert

QUALITY MANAGEMENT

Expert

COMMUNICATIONS

Expert

FILING

Expert

LIVELIHOOD

Expert

ISO

Expert

FORMS

Expert

COACHING

Expert

INFORMATION TECHNOLOGY

Expert

RAPPORT

Expert

RECORDING

Expert

BUDGETING

Expert

CREDIT

Expert

CUSTOMER SERVICE

Expert

ADMINISTRATIVE FUNCTIONS

Intermediate

AUDITING

Intermediate

CERTIFIED ISO INTERNAL AUDITOR

Intermediate

COMPLIANCE REPORTING

Intermediate

COORDINATING

Intermediate

LABOR COACHING

Intermediate

OFFICE ADMINISTRATION

Intermediate

PROCUREMENT

Intermediate

PROJECT COORDINATION

Intermediate

PUBLIC AFFAIRS

Intermediate

BUSINESS PARTNERING

Intermediate

EMPLOYEE PERFORMANCE MANAGEMENT

Intermediate

EMPLOYEE RELATIONS

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

SAP SUCCESSFACTORS

Intermediate

Languages

English

Expert

Filipino

Beginner

Tagalog

Beginner

Memberships

CHRP

member

June 2025

Training and Certifications

Certifications
Social Media Marketing & Virtual Assistance
Effective Business Communication
Strategic Procurement Systems
Bookkeeping with QuickBooks Online
Logistics & Supply Chain Management
Managing Safely
IMS Internal Auditor, ISO
Total Rewards & Compensation Strategy
Certified Human Resource Professional (CHRP®)
Strategic Procurement Systems
Effective Business Communication
Social Media Marketing & Virtual Assistance
Logistics & Supply Chain Management
Bookkeeping with QuickBooks Online
IOSH Managing Safely
IMS Internal Auditor (ISO 9001
Certified Human Resource Professional (CHRP)
Total Rewards & Compensation Strategy
Safely
IOSH on Managing Safety
May 2018
IMS Internal Auditor Training Course Based on ISO 9001, ISO 14001, and ISO 45001 standard
Nov 2018

Hobbies and interests

Traveling