Jenny Jurdi

• Delivered personalized consultations to 50+ customers daily, increasing
customer satisfaction and repeat purchases.
• Maintained 100% accuracy in POS transactions and inventory
reconciliation.
• Monitored Conversion Rate, ATV and UPT to support sales growth and
improve store performance.
• Collaborated with management on merchandising strategies based on
monthly sales analysis.
• Maintained visual merchandising and brand standards.

• Co-founded / Volunteered with a youth-led community initiative established
to support families affected by the conflict.
• Coordinated with 10+ volunteers to organize relief efforts and respond to
urgent community needs.
• Assisted in distributing food parcels, hygiene kits, clothing, medicines, and
other essential supplies to 200+ households.
• Helped identify vulnerable families and coordinated with local organizations
and donors to ensure timely assistance.
• Supported logistics, donation collection, inventory organization, and
distribution activities.
• Used social media and community networks to mobilize volunteers, raise
awareness, and encourage community participation.
• Contributed to strengthening community resilience through teamwork,
volunteer coordination, and humanitarian support.

• Trained and mentored 5+ new employees on customer service, product
knowledge, and sales techniques.
• Ranked among the highest-performing Beauty Advisors in product
knowledge.
• Consistently exceeded seasonal sales targets through consultative selling.
• Delivered professional brow and makeup consultations while strengthening
customer loyalty.

• Trained and mentored 5+ new employees on customer service, product

• Processed warehouse orders efficiently while maintaining workplace safety
and productivity.

• Managed operations for a team of 5+ employees, overseeing scheduling,
inventory, and quality assurance.
• Reduced operational disruptions through proactive inventory planning.
• Trained new employees on operational procedures and customer service.

• Delivered excellent customer service across in-store and delivery
platforms.
• Supported daily operations, inventory control, and employee onboarding.
• Resolved customer concerns while maintaining service quality.

• Responded to an average of 100+ calls and inquiries per day/week,
providing residents with accurate information about municipal services,
programs, and available assistance.
• Updated and maintained records for 200+ residents, ensuring accurate
documentation and timely follow-up.
• Assisted community members by directing them to appropriate municipal
departments and available support services.
• Handled inquiries professionally while maintaining confidentiality and
delivering high-quality customer service.
• Contributed to improving communication between the municipality and local
community members through efficient call handling and information
sharing.