JERALD SARTE, HR Officer

JERALD SARTE

HR Officer

New Horizon Contracting & Maintenance

Location
Qatar - Doha
Education
Bachelor's degree, Major in Human Resource Development Management (HRDM)
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

HR Officer at New Horizon Contracting & Maintenance
  • Qatar - Doha
  • April 2021 to February 2024

Job Duties and Responsibilities
• Implement and develop HR functions as per Company policies and procedures.
• Coordinate and assist in all HR-related functions.
• Performance management and improvements system
• Manage and assist all recruitment processes including:
a. Scheduling interviews - reviewing applications and conducting initial screening interviews to assess candidates’ qualifications and fit for the roles and provide timely updates to hiring managers
b. Posting Job Descriptions and advertisements through various channels such as job boards (Linkedin, Indeed, Qatar Living) and social media platforms.
c. Preparing Offer Letters
d. Visa Application in coordination with PRO
e. Qatar Visa Centre Arrangements in coordination with PRO
• Manage and assist employee joining formalities including:
a. Inbound travelling arrangements including air tickets
b. Accommodation arrangements and airport pick-ups
c. Arranging basic welcome kits and induction training
d. Create employee files to maintain all important personal information
e. Medical arrangements as applicable
f. QATAR ID, Health Card, and Contract preparation in coordination with PRO
• Monitor and assist employee leave and vacation formalities including:
a. Planning of vacation according to the eligibility and company requirements
b. Coordinating all leave and vacation applications and approvals
c. Travel arrangements including air tickets
• Manage employee disciplinary formalities including preparation of Memos, Warning Letters, Suspension Letters, Grievances Termination Letters, etc.
• Manage and assist in employee personal information including:
a. Update employee monitoring system and other employee databases daily
b. Keep all personal files up to date as per the employee's personal file index
c. Coordinate with all department heads for QID renewal and keep updated information
d. Schedule training programs and conduct training programs as required by the company
• Paycard and Bank Account Opening for every employee
• Support all internal and external HR-related inquiries or requests such as Bank Certificate, Experience Certificate, Standard Letters and other company letters
• Performs other duties as assigned by the HR Manager/ Managing Partners

Administrative Assistant at ARABIAN TECHNICAL SERVICES Co. L.L.C. (under Al Jaber Engineering)
  • Qatar - Doha
  • March 2017 to April 2021

GENERAL HR and ADMIN: Job Duties and Responsibilities
• Maintaining current HR files and database
• Performing performance evaluations and appraisal process
• Monitoring Management attendance
• Processing employee’s leaves (Contractual, Emergency, Casual and Sick Leaves), Compensation and Benefits (Airfare Allowance) and Final Settlement (Resignation and Termination
• Knowledge in Qatar Labor Law
• Tracking all return employees from Leaves
• Duty commencement and its monthly summary, Employee Man power Report, Employment History and all type of request letters and certificates
• Coordinate with PROs for the renewed Qatar ID, ensuring that visas, health cards and any other legal requirements are met for employees and company
• Being the first point of contact for employees on any HR related queries
• Maintaining the scanned records or all incoming & outgoing documents for future reference
• Support all internal and external HR related inquiries or requests such as Bank Certificate, Experience Certificate and other company letters
• Complete termination/resignation paperwork and exit formalities including final settlement and employee clearance
• Ticket and Hotel Arrangement
• Preparing official letters, memos and email corresponding.

RECRUITMENT:

Job Duties and Responsibilities
• Screening resumes
• Coordinating all recruitments activities including liaising with the recruitment agencies
• Creating job postings and putting them up online on sites and other media
• Communicating by phone, email, and in person with job candidates to figure out things like availability and hiring timelines
• Interviewing potential job candidates
• Preparation of job offers, job description and managing employee’s personal file
• Perform orientations/ induction of new employee

PAYROLL:

Job Duties and Responsibilities:
• Resolving payroll discrepancies
• Collecting and verifying timekeeping information for all employees
• Calculating pay according to hours worked incorporating leaves and overtime
• Manage the PayCard details of the workers and bank opening of the newly joined employee
• Reconciliation with Accounts for any adjustments before finalizing the WPS.

HR Assistant at AIG Shared Services – Business Processing, Inc.
  • Philippines
  • July 2013 to December 2016

Job Duties and Responsibilities:
- Perform business processing across all ranges of complexity of the assigned process.
- Follow up the items that need immediate action.
- Optimize workload distributions/resource allocation.
- Ensure to track the items that falls on due date.
- Process own share of work load accurately and timely
- Capture all issues that are related to the process.
- Prioritize more urgent items/deliverables.
- Provide professional and courteous service to internal and external customers.
- Converse and interact with external markets/clients to clarify requests or any issues
- Initiate process improvement activities/projects and hands on implementation.
- Be able to share best practices learned in training, as well as the whole team towards exceeding performance standards.
- Assists in training new joiners in the existing work type.
- Updating staff attendance forms and records.
- Verifying and sending notification to claim adjuster for the overdue claim.
- Review, identify and correct errors in mathematical computation and improper entry or application of rules in a variety of documents.
- Generating, consolidating and tracking of reports (COGNOS and ECSO).
- Encode information to the system (ECSO).
- Performs screening, encoding of data fields strict analysis and keeping confidentiality of the claimant information.
- Ensure the efficiency and quality of each items.
- Review completeness and compliance of all documents received.

HR Assistant at Fundline Finance Corporation
  • Philippines
  • May 2012 to May 2013

Job Duties and Responsibilities:
- Assist with day to day operations of the HR functions and duties.
- Handled employee clearance and exit interview.
- Attending to employee requests such as creation of Certification of Employment.
- Processes ID’s for Fundline employee.
- Attends job fair.
- Provide clerical and administrative support to Human Resources executives.
- Compiles and maintain personnel records: Record employee information such as personal data compensation benefits, and tax data; attendance; performance reviews or evaluations; and termination date and reason.
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
- Coordinate with HR projects (meeting, training, surveys etc.) and take minutes.
- Deal with employee requests regarding human resources issues, rules and regulations. - Communicate with public services when necessary.
- Answering telephones calls relating to HR issues/concerns.
- Encoding and updating the Employee Profile (201 Files).
- Maintain and update of HRIS (HUMAN RESOURCE INFORMATION SYSTEM).
- Perform other duties that may assign time to time.
- Prepare and process government forms for the new employees.

Education

Bachelor's degree, Major in Human Resource Development Management (HRDM)
  • at Dr. Filemon C. Aguilar Memorial College of Las Pinas (DFCAM-LP)
  • April 2012

Specialties & Skills

Labour Legislation
Compensation and Benefits
General Administration
Payroll
Recruitment
Communication
Planning and Organizing
Teamwork
Time Management

Languages

English
Expert

Training and Certifications

EFFECTIVE EMAIL WRITING TRAINING (Training)
Training Institute:
AIG Shared Services – Business Processing, Inc.
Date Attended:
May 2016
LANGUAGE ENHANCEMENT TRAINING (Training)
Training Institute:
AIG Shared Services – Business Processing, Inc.
Date Attended:
March 2016

Hobbies

  • Photography
    Member of Nikon Association Club