Exacutive Assistant/IT Project Coordinator
Nasir Bin Abdullah & Sons
مجموع سنوات الخبرة :13 years, 3 أشهر
August 25, 2012 - Present
IT Project Coordinator
Nasir Bin Abdullah & Sons
Location: Doha, Qatar
Company Industry: Retail/Wholesale
Job Role: Technology/IT
NAS Group Established in 1981, the company is among the largest and oldest family-run businesses in the State of Qatar. It is the local partner for some of the most recognized brands in the world and owns and manages a broad portfolio of businesses across sectors including automotive, engineering, real estate, hospitality, food and beverage, travel, sports and retail.
Overseeing and coordinating the day to day running of projects by assisting IT managers. Also involved in the development, updating and monitoring of business and action plans.
• In full coordination for General Manager schedule/calendar, making travel arrangements including visas and accommodations.
• Screening and handling telephone communications, and dealing with administrative problems and inquiries as appropriate.
• Organizes and facilitates meetings and special events; schedules and coordinates dates and times, venues, attendance, agendas, and facilities; greeting and directing visitors, takes minutes, and provides administrative support and follow up on matters arising from meetings.
• Gathers, enters, and/or updates data to maintain departmental records and databases; establishes and maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Organize the financial budgeting and financial documentation of the department.
• Coordinate communication and contact with other departments, clients and supplier
• Creates, composes, and edits technical and/or administrative correspondence and documentation; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate
• Familiarize, understand and implement company policy, procedures, legal regulations and objectives applicable to areas of responsibility.
• Point of contact for IT Department.
• Responsible for managing and allocating work to staff though Manage Engine and conducting the problem/issue analysis before assigning to the other technician.
• Responsible for deploying, tracking and monitoring all IT tools and Equipment (Computers, laptop & peripherals, Printers, mobile and other IT Tools)
• Handling and coordinate all the accounts under Ooredoo and Vodafone for Connection request (Activation & Deactivation), Installations of services and etc.
• Responsible for Preparing and processing purchase orders and gathers good quotation from the supplier
• Responsible in Coordinating projects from inception to completion.
• Giving desktop support to the user using remote application like Lync (sharing desktop), team viewer, Ammyy Admin, Log me in etc.
Duties and responsibilities
• Primarily receiving calls and emails from clients and Distributors along the Cluster Area and assists them for their inquiry and other related issues by Phone and emails.
• Responsible for creating an Office Memorandum and other related Internal Memorandum.
• Assisting for business quotations and proposal letter for all the new clients and clients’ inquirer.
• Responsible for giving examnination for all the applicants and sometimes conducting preliminary interview.
• In-depth knowledge in Microsoft Projects / Office (MS Excel, MS Word, MS Outlook etc.)
• Synchronizing daily tasks.
• Attending weekly corporate meetings and issuing memorandum (if there is any from the meeting) for all the employee to be informed for any related issues may concern.
Technical Support
At Rome Trading
Location: Philippines
Company Industry: IT/Computer Services and Internet Cafe
August 20, 2010 - May 30, 2012
Duties and Responsibilities
• Troubleshoot issues with hardware, software and peripherals
• Provide secondary support for LAN administration.
• Install and update anti-virus programs on all computers
• Responsible for resolving hardware, software & users problems
• Install, configure and test hardware and software
• Maintaining the best quality of internet services.
• Repairing and maintaining TCP/IP networking and hardware.
• Conducting end user training
• Perform preventive maintenance
Brgy. La Mesa, Calamba, Laguna Philippines
Position: Production Operator / QC QA Operator
July 2, 2001 - March 27, 2006
Duties and Responsibilities
• Responsible for giving a high quality Product
• Responsible for trapping all kind of Defective part of our product
• Responsible for issuing any trouble report to stop or go the production processes
• Making a production Report
• Inspecting and checking product to assure the High Quality Items
Skills
• In-depth knowledge of Microsoft Windows client operating systems such as XP, Windows7, Windows 8 & Microsoft Office up to Office 2013.
• Well practiced on using Microsoft Outlook 2010 and 2013
• Troubleshooting of Printers, Desktops and Laptops
• Troubleshooting of LAN and WAN Issues
• Training the end Users on Microsoft Office (MS Excel, MS Word, MS Outlook etc)
Secondary: Golden Gate Colleges Batangas Philippines March 31, 1999 College: Systems Technoloy Institute Calamba, Laguna, Philippines Bachelor of Science in Computer Science Undergraduate