Customer Service / Admin / Clients Relation
Prestige Real Estate
Total years of experience :13 years, 2 Months
Provided Excellent Customer Service
Provided assistance in the operations for expert support
Greets Clients
Encoded leads for Agents
Provided insights on how to continually improve processes
Updating Website, Social Media and other Portals
Managed customers account who wants to transfer their services in their new address
-Answering incoming calls
-Typing all necessary documents and correspondence as required
-Provides Excel file report/presentation
-Provides update to the customer about the connection of their services
-Provides excellent and quality customer service
-Sales After support
-Matching the customer’s needs tot he right product
-One of the Top
Presenting a professional and friendly first impression of the company to all customers
-Managing incoming phone calls and mail
-Helped customers with their phone bill, and inquiries
-Sales After support
-Matching the customer’s needs to the right product
-Helped customers with their complaints
-One of the Top Representative of the month
Awarded as 2012 Agent of the Year
-Helped customer with their email, control panel and website issues
-Helped customers with their bill inquiry
-Sales After Support
-Diary management, typing correspondence and documents, creating presentations and creating meeting
minutes
Case Manager Dedicated Moves Team/Prime Move (DMT)
Dedicated Moves Team