Jeric Balagot

| Assisted customers with inquiries regarding investment accounts, account access, and general banking services.
| Processed withdrawal requests, fund transfers, and other account-related transactions while ensuring accuracy and compliance with security requirements.

| Process payments for customers billing
| Delivered customer service by responding to inquiries about debit and credit card services
| Addressed various card-related issues
| Provide support to agents as a Subject Matter Expert

| Set up tables, chairs, buffet stations, and dining areas before the event.
| Welcome and assist guests in a friendly and professional manner.
| Serve food and beverages during weddings, birthdays, corporate events, and other
functions.
| Maintain cleanliness and organization of the dining and serving areas.