IT support engineer
Nahil
Total years of experience :22 years, 9 Months
Has more than 15 years experience working in banking institution. Provide IT and Telecommunication support . Assists in IT projects. First line of Support for more than 200
users. Supports voice and data communications. Facilitate and setup training laboratories for staff trainings. Installs new programs .for loan and credit card department. Monitors and updates users PC for patches and antivirus. Configures all network devices for users needed in the office. Custodian for Backup Data Center. Have exposure and knowledge on Cisco products
Provides day to day PC support for users including network and voice related problems. Provides assessment and justifications on IT projects. Monitors and updates patches for servers inside Data Center.