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Jerico Largo, Game Attendant / IT Technical Support

Jerico Largo

Game Attendant / IT Technical Support·Battleworld Gaming Venue

United Arab Emirates

Bachelor's degree, Information Technology

Work experience

Total years of experience: 3 years, 11 months

Game Attendant / IT Technical Support

September 2023 - September 2025

Battleworld Gaming Venue

Dubai, United Arab Emirates

September 2023 - September 2025

Assist customers in using gaming PC and VR system, offering guidance on equipment use.

Respond to user inquiries and provide timely, accurate solutions to technical problems.

Manage and maintain all equipment including gaming PC, VR systems, and office peripherals.

Performed daily maintenance on all equipment to ensure operational readiness and optimal performance.

Collaborate and provide technical support across branches with remote tools if needed.

Developed troubleshooting guides and training materials for non-technical staff.
Company industry:
Entertainment
Job role:
Information Technology

IT Support / Admin Assistant

August 2021 - May 2023

Mrs P Marketing

Lucena, Philippines

August 2021 - May 2023

Providing assistance with hardware and software troubleshooting for desktops, laptops, printers, and other office peripherals.

Set-up and configured desktop, laptop, and mobile device for new employees.

Create and manage Excel and Sheets automated templates for DATA manipulation.

Creating reports for presentations in Excel and Sheets using Table Pivot and Queries from generated DATA.

Supported administrative task such as monitoring and scheduling route of delivery, creating reports, letter and presentations, managing emails, answering and redirecting calls.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Education

Manuel S. Enverga University Foundation

October 2019

October 2019

Bachelor's degree, Information Technology

Philippines

GPA (rating): Excellent

GPA (rating): Excellent

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Web Development
Expert
Web Development
Expert
Customer Service
Expert
Customer Service
Expert
Tech Savvy
Expert
Tech Savvy
Expert
Technical Skills
Expert
Technical Skills
Expert
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
GOOGLE WORKSPACE
Intermediate
GOOGLE WORKSPACE
Intermediate
HARDWARE TROUBLESHOOTING
Intermediate
HARDWARE TROUBLESHOOTING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MOBILE DEVICES
Intermediate
MOBILE DEVICES
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
WEB DEVELOPMENT
Intermediate
WEB DEVELOPMENT
Intermediate
Administration
Intermediate
Administration
Intermediate
Installation
Intermediate
Installation
Intermediate
IT Technical Support
Intermediate
IT Technical Support
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Web Development
Intermediate
Web Development
Intermediate
Software Troubleshooting
Intermediate
Software Troubleshooting
Intermediate
Hardware Troubleshooting
Intermediate
Hardware Troubleshooting
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Technical Support
Intermediate
Technical Support
Intermediate
Networking
Intermediate
Networking
Intermediate

Languages

Filipino
Native Speaker

Hobbies

  • Web Development