Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Jeril Noel J , Customer Service Executive

Jeril Noel J

Customer Service Executive·Yasuda Logistics India Private Limited

United Arab Emirates

Bachelor's degree, Commerce

Work experience

Total years of experience: 1 years, 2 months

Customer Service Executive

April 2025 - May 2026

Yasuda Logistics India Private Limited

Chennai, India

April 2025 - May 2026

• Manage real-time tracking and status updates for 50+ domestic and international shipments weekly,
achieving near-zero customer escalation rate.
• Prepared and verified Bills of Lading, commercial invoices, packing lists, and customs documentations
with 90% accuracy.
• Coordinated with freight forwarders, carriers, and customs brokers to resolve transit delays within
24hour SLA.
• Processed 25+ daily customer order using SAP TM, reducing order-processing time by 15% through
workflow standardization.
• Responded to 70+ weekly customer queries via phone/email, maintaining a consistent first-call
resolution rate.
• Liaised with maintained customer and operations terms to guarantee on-time delivery performance for
key accounts.
• Updated and maintained customer records, shipments logs, and operations reports n company ERP
system.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

Education

St. Jerome's Arts & Science College, MS University

January 2024

January 2024

Bachelor's degree, Commerce

India

Carmel Higher Secondary School

January 2021

January 2021

High school or equivalent, Commerce

India

Skills

COMPLEX PROBLEM SOLVING

Intermediate

CUSTOMER SERVICE

Intermediate

CUSTOMS PROCEDURES

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

FREIGHT FORWARDING

Intermediate

LOGISTICS

Intermediate

LOGISTICS MANAGEMENT

Intermediate

ORDER PROCESSING

Intermediate

SAP MATERIAL MANAGEMENT

Intermediate

SAP TRANSPORTATION MANAGEMENT TM

Intermediate

Languages

English

Beginner

Malayalam

Beginner

Training and Certifications

Certifications
Driving License Valid Indian Driving License
Certificate for Computer Education
B- Certificate in NCC
BN NCC attended Annual Training Education

Hobbies and interests

Playing Football, Hearing music, reading story books.

I have achieved a B- certificate in NCC. I have attended many training camps in NCC.