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jerlene aquino CFMP CHRP, Executive Secretary

jerlene aquino CFMP CHRP

Executive Secretary·Al Zaabi Group

United Arab Emirates

Bachelor's degree, Human Resources

Work experience

Total years of experience: 9 years, 3 months

Executive Secretary

March 2019 - Present

Al Zaabi Group

Abu Dhabi, United Arab Emirates

March 2019 - Present

Acting as the point of contact between the executives and internal or external
colleagues
❖ Handling different supplier portals; SAP Ariba, Oracle and other Government
Entities’ Portals
❖ Handling different platform like, Monday.com; Todoist and company portal
❖ Follow up with different internal division regarding quotations and sales
❖ KPI Coordinator
❖ Tracking the sales progress of the salesmen and sharing with the top
Management
❖ Organizing meetings and booking meeting rooms
❖ Handling correspondence directed to managers.
❖ Taking dictation and minutes and writing them up subsequently
❖ Producing reports and presentations
❖ Preparing minutes of meeting
❖ Managing executives’ calendars and set up meetings.
❖ Screen and direct phone calls and distribute correspondence
❖ Organize and maintain the office filing system

Company industry:
Trading & Commodity Trading
Job role:
Administration

Executive Secretary And Administrative Coordinator

March 2019 - Present

ACTION INTERNATIONAL SERVICES

Abu Dhabi, United Arab Emirates

March 2019 - Present

Handling queries and complaints via phone, email and general
correspondence
❖ Receiving and dispatching deliveries
❖ Taking and ensuring messages are passed to the appropriate staff
member on a timely basis
❖ Prepare, manage and store paperwork for HR policies and procedures
❖ Maintaining office services as required (such as cleaners and
maintenance companies)
❖ Approving timesheets of employee in Deputy
❖ Controlling and monitoring the day to day assign duty of under
Administration Department
❖ Working with Finance Department - chasing payments to the client and
arranging collections
❖ Petty Cash fund custodian
❖ Contribute to team effort by accomplishing related results as
needed
❖ Perform other clerical admin duties

Company industry:
Construction & Building
Job role:
Administration

Secretary Cum Receptionist

November 2017 - February 2019

SEG Emirates Contracting

Abu Dhabi, United Arab Emirates

November 2017 - February 2019

Greet and welcome guests as soon as they arrive at the office
❖ Direct visitors to the appropriate person and office
❖ Answer, screen and forward incoming phone calls
❖ Provide basic and accurate information in-person
and via phone/email
❖ Receive, sort and distribute daily invoices/documents/mails
❖ Perform other clerical receptionist duties such as
filing, photocopying, transcribing and faxing
❖ Organize, compile, update company personnel
records and documentation
❖ Preparing the documents needed for Visa Application
for the new hires
❖ Arranging Medical Appointment for employees
❖ Assisting the Document Controller to arrange the
documents and requirements needed
❖ Sending inquiries to the suppliers

Company industry:
Construction & Building
Job role:
Administration

On the job trainee

April 2016 - November 2016

Philippine Business Bank

Philippines

April 2016 - November 2016

Assigned in the Human Resource Department
❖ Filing 201 files
❖ Arranging the pay slips of the employees
❖ Posting job openings, reviewing resumes, conducting telephone and in-person
interviews
❖ Computed the Annual Performance Appraisal of employees
❖ Compiled sick leave forms
❖ Compiled benefits like Medicard and AXA Insurance

Company industry:
Banking
Job role:
Human Resources and Recruitment

Customer Service Representative

April 2016 - October 2016

Kilwins of St. Armands

Florida, United States

April 2016 - October 2016

Assigned in retail and administrative work
❖ Listen to customers’ questions and concerns, and provide answers or
responses
❖ Provide information about products and services
❖ Take orders, calculate charges, and process billing or payments
❖ Review or make changes to customer accounts
❖ Handle returns or complaints
❖ Record details of customer contacts and actions taken
❖ Review and select standard responses for answers or solutions
❖ Refer customers to supervisors or more experienced employees

Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Education

Far Eastern University

June 2017

June 2017

Bachelor's degree, Human Resources

Philippines

Skills

Executive Assistance
Expert
Executive Assistance
Expert
Secretarial
Expert
Secretarial
Expert
Receptionist
Expert
Receptionist
Expert
Admin Assistant
Expert
Admin Assistant
Expert
FORMS
Expert
FORMS
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
Outlook
Expert
Outlook
Expert
HUMAN RESOURCES
Intermediate
HUMAN RESOURCES
Intermediate
ADMINISTRATION
Expert
ADMINISTRATION
Expert
Calendar Management
Expert
Calendar Management
Expert

Languages

Filipino
Native Speaker
English
Expert

Training and Certifications

Certifications
Certified Human Resource Professional
Dec 2017
Certified Financial Markets Professional
Apr 2017
Certified Financial Markets Analyst
Mar 2017

Hobbies

  • Jogging
  • Watching movies
  • Driving