jerlene aquino CFMP CHRP

Acting as the point of contact between the executives and internal or external
colleagues
❖ Handling different supplier portals; SAP Ariba, Oracle and other Government
Entities’ Portals
❖ Handling different platform like, Monday.com; Todoist and company portal
❖ Follow up with different internal division regarding quotations and sales
❖ KPI Coordinator
❖ Tracking the sales progress of the salesmen and sharing with the top
Management
❖ Organizing meetings and booking meeting rooms
❖ Handling correspondence directed to managers.
❖ Taking dictation and minutes and writing them up subsequently
❖ Producing reports and presentations
❖ Preparing minutes of meeting
❖ Managing executives’ calendars and set up meetings.
❖ Screen and direct phone calls and distribute correspondence
❖ Organize and maintain the office filing system

Handling queries and complaints via phone, email and general
correspondence
❖ Receiving and dispatching deliveries
❖ Taking and ensuring messages are passed to the appropriate staff
member on a timely basis
❖ Prepare, manage and store paperwork for HR policies and procedures
❖ Maintaining office services as required (such as cleaners and
maintenance companies)
❖ Approving timesheets of employee in Deputy
❖ Controlling and monitoring the day to day assign duty of under
Administration Department
❖ Working with Finance Department - chasing payments to the client and
arranging collections
❖ Petty Cash fund custodian
❖ Contribute to team effort by accomplishing related results as
needed
❖ Perform other clerical admin duties

Greet and welcome guests as soon as they arrive at the office
❖ Direct visitors to the appropriate person and office
❖ Answer, screen and forward incoming phone calls
❖ Provide basic and accurate information in-person
and via phone/email
❖ Receive, sort and distribute daily invoices/documents/mails
❖ Perform other clerical receptionist duties such as
filing, photocopying, transcribing and faxing
❖ Organize, compile, update company personnel
records and documentation
❖ Preparing the documents needed for Visa Application
for the new hires
❖ Arranging Medical Appointment for employees
❖ Assisting the Document Controller to arrange the
documents and requirements needed
❖ Sending inquiries to the suppliers

Assigned in the Human Resource Department
❖ Filing 201 files
❖ Arranging the pay slips of the employees
❖ Posting job openings, reviewing resumes, conducting telephone and in-person
interviews
❖ Computed the Annual Performance Appraisal of employees
❖ Compiled sick leave forms
❖ Compiled benefits like Medicard and AXA Insurance

Assigned in retail and administrative work
❖ Listen to customers’ questions and concerns, and provide answers or
responses
❖ Provide information about products and services
❖ Take orders, calculate charges, and process billing or payments
❖ Review or make changes to customer accounts
❖ Handle returns or complaints
❖ Record details of customer contacts and actions taken
❖ Review and select standard responses for answers or solutions
❖ Refer customers to supervisors or more experienced employees