Jersey Marie Geroy

Coordinated end to end crew deployment and repatriation processes, ensuring compliance with maritime regulations and company requirements.
Managed crew documentation, including medical certificates, visas, government permits, flag state requirements, and training records.
Scheduled and coordinated medical examinations, training courses, visa appointments, and travel arrangements for seafarers.
Maintained accurate crew records and monitored document validity, compliance status, and deployment timelines.
Collaborated with local stakeholders and international counterparts in Cyprus, Saudi Arabia, Norway and India to facilitate smooth crew operations and provide timely vessel and crew updates.
Responded to crew inquiries and provided administrative support throughout the deployment process.
Streamlined documentation procedures to improve operational efficiency while maintaining confidentiality and data integrity of sensitive information.

Managed front desk and administrative operations to ensure smooth daily hotel and dormitory operations.
Handled guest and crew checkin/checkout procedures while providing professional customer service and prompt assistance.
Managed hotel and dormitory reservations, room allocations, and booking database updates with accuracy and efficiency.
Coordinated maintenance requests and communicated with concerned departments to ensure timely resolution of operational concerns.
Maintained accurate records, reports, and documentation in compliance with company policies and operational standards.
Monitored office, operational and medical supplies, ensuring availability and timely replenishment.
Conducted regular audits to hotel staff and monitored booking records to ensure data accuracy and operational compliance.
Monitored staff timekeeping and attendance records for proper documentation and reporting.
Coordinated with different departments to support seamless operations and efficient service

Assisted in creating marketing materials and promotional content for destination and airline campaigns to enhance brand awareness and engagement.
Supported the planning, coordination, and execution of corporate events, airline inaugurations, and company activities.
Welcomed and assisted department visitors, suppliers, and airline representatives by providing professional customer service, refreshments, and operational support.
Coordinated with internal departments and external partners to ensure smooth communication and event operations.
Maintained organized records, schedules, and administrative documentation for accurate monitoring and reporting.
Provided front office and administrative support in a fast paced professional environment while ensuring a positive client and guest experience.