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Ruwanthi Abayakoon , Event Coordinator

Ruwanthi Abayakoon

Event Coordinator·Stargate Events,

United Arab Emirates

Master's degree, Administration And Business Administration

Work experience

Total years of experience: 3 years, 7 months

Event Coordinator

December 2024 - Present

Stargate Events,

Dubai, United Arab Emirates

December 2024 - Present

Coordinate end-to-end event operations while delivering a
premium customer experience
Act as a key point of contact for clients, ensuring satisfaction
and repeat engagement
Support on-site sales activities, registrations, and brand
promotions
Handle customer inquiries and resolve issues professionally
under pressure
Represent the brand with polished appearance, confident
communication, and attention to detail
Company industry:
Fit-Out & Joinery
Job role:
Marketing and PR

Waitress/ Hostess

January 2022 - January 2024

Bait Al Jadeed Restaurant,

Dubai, United Arab Emirates

January 2022 - January 2024

Delivered
premium customer service and upsold menu items- Built strong
customer relationships and maintained brand standards
Delivered premium customer service in a high-traffic, upscale
restaurant environment
Actively upsold menu items, specials, and add-ons,
contributing to increased daily revenue
Built strong rapport with customers, encouraging repeat visits
and positive feedback
Managed reservations, guest seating, and service flow to
maximize efficiency
Maintained exceptional grooming, body language, and
professional etiquette
Collaborated with team members to ensure smooth
operations during peak hours
Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

Education

ESOFT Metro Campus

March 2026

March 2026

Master's degree, Administration And Business Administration

Sri Lanka

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CROSS SELLING
Intermediate
CROSS SELLING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
Receptionist
Expert
Receptionist
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Sales
Expert
Sales
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Secretarial
Expert
Secretarial
Expert
Administration
Expert
Administration
Expert
Marketing
Expert
Marketing
Expert
Front Office
Expert
Front Office
Expert

Training and Certifications

Certifications
Physiology
Master'sDegreeinHospitalityManagement
Pearson BTEC PearsonBTECLevel7DiplomainStrategic Management&Leadership