Jervy Rojo

1. Setup, monitor, and maintain the computer network systems.
2. Manage networks to ensure they function efficiently.
3. Monitor network security and troubleshoot network issues.
4. Coordinate with network provider for internet interruption, & bandwidth performance.
5. Responsible for monitoring the SLA with network providers.
6. Monitor the contracts of network provider for payments, expiration, & renewals.
7. Process RFQ-Request for Quotation for network provider & network device.
8. Train all the office staff on using the network.
9. Review the network requirements of the company and setup systems accordingly.
10. Manage Fortinet VPN connection
11. Manage IT infrastructure and services for head office and site offices.
12. Provide technical and operational support for users.
13. Design and implement IT procedure & policy for the users.
14. IT inventory\asset management for software and hardware.
15. Deploy antivirus policies and monitor logs to protect against virus attacks
16. Response to newly identified security threats by applying necessary fix, patches, service packs etc.
17. Provide IT best practice training\guides for employee.
18. Daily activities include monitoring of services, security patch management, virus DAT rollouts, security monitoring, backup logs, database monitoring, and providing ongoing support to end users.
19. Coordinate to global IT Team for all IT concerns.
20. Manage data backup and recovery operation.

1. Maintain and administer computer networks and related computing environments.
2. Plan, coordinate and implement network security measures to protect data and system.
3. Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
4. Document network support activities.
5. Troubleshoot network or connectivity problems for users or user groups.
6. Install and configure wireless networking equipment.
7. Provide onsite & remote technical support to users.
8. Guaranteeing the smooth running of all information and communication technology systems, including anti-virus software, print services and email.
9. Ensure that IT security policy is properly followed by all computer users.
10. Operating system patches, software upgrades and routine hardware configuration.
11. Monitor system performance and implement performance tuning
12. Perform data backup and data recovery simulation.

1. Maintain and administer computer networks and related computing environments.
2. Monitoring the performance of all networking equipment and services.
3. Providing secure access to the network for remote users.
4. Plan and implement network security measures to protect data, system and hardware.
5. Escalate lease line & internet interruption or network performance issue to network provider.
6. Manage VPN connection, Wireless AP, Routers, Switches, firewall, internet proxy server, Etc.
7. Perform data back-ups and disaster recovery operation.
8. Configure, monitor and maintain e-mail applications and virus protection software.
9. Develop and monitor support statistical information to identify and improve the IT support strategies.
10. SAP support for employee with constant coordination to SAP consultant.

1. Manage IT \Network sales & services.
2. IT team leader for technical group & network project.
3. Network planning/deployment, Windows Servers, installation, and management.
4. Ensure customer satisfaction & good quality of service.
5. Responsible for implementing and maintaining organizations technology infrastructure.
6. Hardware& Software purchase by obtaining competitive prices from suppliers, to ensuring cost
effectiveness.
7. Monitors the organization's operational requirements, research strategies and technology solutions, and builds the most cost-effective and efficient system.

1. Network installation, configuration, & maintenance.
2. IT Support for all employee to headquarters and branch office.
3. Hardware/software installation, troubleshooting, & maintenance.
4. Manage E-mail server and MS Outlook for Clients.
5. Manage Servers like Active Directory, File Server, and Printer Server.
6. Responsible for implementing and maintaining organizations technology infrastructure.
7. Implement and monitor central information processing system to support efficient data management and communications.

1. Sale of IT\Network products.
2. Provide IT\Network service for clients.
3. Monthly product inventory.
4. Offering users appropriate support and advice; managing crisis situations, which may involve complex technical hardware or software problems.