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Jesalyn Castneda, sales associate

Jesalyn Castneda

sales associate·Dolcissimo

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 10 years, 8 months

sales associate

September 2025 - Present

Dolcissimo

Al Kuwait, Kuwait

September 2025 - Present

Company industry:
Food & Beverage Production
Job role:
Sales

Head Waitress

November 2018 - January 2026

Le relais del entrecote

Al Kuwait, Kuwait

November 2018 - January 2026

• Dealing with client thru phone calls inquiry, order and concern
• Assisting customer and suggest the products
• Checking and maintaining the availability of products
• Handling monthly sales report and inventory

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Waitress

November 2018 - December 2020

Grand talabay hotel and resort (Radisson blu)

Aqaba, Jordan

November 2018 - December 2020

• Delivered excellent service to customers in a fast-paced restaurant seting
• Maintained knowledge of menu items and daily specials to provide recommendations
• Assisted with table setup, cleaning, and ensuring readiness for new guests
• Supported team members during peak hours to ensure smooth operations.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Service crew

August 2015 - July 2018

Sachihoko ramen (Noodle house)

Manila, Philippines

August 2015 - July 2018

• Greet customers politely and assist them with orders.
• Take accurate food and drink orders manually or using POS system.
• Follow food safety, hygiene, and sanitation standards.
• Cooperate with colleagues to ensure smooth operations.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Education

marry the queen college of Quezon City

July 2025

July 2025

Bachelor's degree, Business Administration

Philippines

Mary the Queen college of Quezon city

May 2015

May 2015

High school or equivalent, Business

Philippines

Skills

COMPLIANCE REQUIREMENTS

Intermediate

CONFLICT RESOLUTION

Intermediate

COORDINATE GEOMETRY

Intermediate

CUSTOMER SERVICE

Intermediate

HOSPITALITY

Intermediate

MANAGEMENT

Intermediate

POINT OF SALE

Intermediate

TEAM LEADERSHIP

Intermediate

TEAM MANAGEMENT

Intermediate

TEAMWORK

Intermediate

Languages

English

Intermediate

Filipino

Native Speaker

Training and Certifications

Certifications
Basic training ( STCW-standards of training and certification and watchkeeping for seafarer
Food Hygiene & Safety Certificate