Executive Assistant
Abu Dhabi University
Total years of experience :22 years, 9 Months
As an Academic Advisor, it is my responsibility to mentor students on issues related to their academic progress towards their degree completion and orient students about ADU institutional and community resources; guiding students in matters of their chosen academic path and assisting them in all forms of Academic Advice; working closely with the colleges in order to provide accurate information on course offerings and degree preferences as per the University policies and procedures; evaluating the students level of development and uphold students growth by assessing the key factors and make necessary reports as appropriate; examine academic progress of students, analyzes progress reports from instructors, determines eligibility and satisfactory progress towards degree completion and gathers inputs through surveys, communications and meetings and lastly I also act as relevant mediator between Dean and Student issues.
Reporting to Dean of University College, the objective is to give a strong foundation to students on the relevant subject taught. Develop and deliver instructions to students as per the course guidelines and schedules, and ensure holistic development of students. Enable development of student skill sets and guide them to succeed in a competitive environment. Instruction delivery to students; Promoting student self-learning; Mentoring and counseling; Initiating student disciplinary actions; Writing letters of recommendation; Placement and student promotional activities; Reference reading for classroom lectures; Time scheduling for each classroom session; Preparing classroom material and teaching tools as applicable; Planning and preparing for assignments and tests; Review of new textbooks for courses; Creating an ambiance for interaction and learning within the classroom; Relating lecture content to previous lectures to ensure syllabus continuity; Ensuring classroom decorum in line with university guidelines; Encouraging class activities that use cooperative learning to increase student retention, to promote student self-esteem, to help students develop skills in oral communication, etc.; Preparing and offering a question bank for the examination to the course coordinator to choose from; Timely and unbiased evaluation/marking of student assignments, examinations etc. in prescribed formats; Providing timely and constructive feedback to students; Encouraging students to approach for any individual clarifications and guidance, as required; Encouraging students to develop skill sets and competence so as to engage in cognitive and intellectual activities; Motivating students to integrate their existing knowledge with the new information that they encounter; Assisting in proctoring of examinations; Marking and updating overall electronics assessment sheets and course completion reports, as applicable; Recording and updating student attendance and coordination of instruction with other instructors.
As the Test Day Supervisor, I am responsible for the security and integrity of the testing environment manage a team of proctors and invigilators to ensure that all components of the test are executed in compliance with IELTS guidelines.
As a Mentor/Tutor at the Learning Support Center (LSC) which provides academic support resource, I am responsible in assisting students to cope with the University basics delivered in the University College. The goal of the LSC is to provide its students, in particular those enrolled in Math and Science, Humanities and Social Sciences core courses with support towards improving individual knowledge.
As a Clerical Marker, I am responsible for grading Listening and Reading Modules of IELTS tests taken by candidates in Abu Dhabi University and associated centers. It is my responsibility to mark Listening and Reading papers accurately and objectively, comparing candidates’ answers with Answer Keys.
As a Teaching Assistant, I am responsible in assisting faculty members in classroom learning activities, delivers two office hours per week for each course, assists in class lectures by coaching - “peer teaching”, holds discussion classes as the needs of the course might require, holds help-sessions for students Develops course materials, such as homework problems, prepares, administers, and grades homework assignments, proctors exams, conducts class sessions, when applicable, administers quizzes to the class, assists in grading quizzes, takes attendance and maintains the class attendance records, maintains accurate and up-to-date records, etc., uploads online absence records, assists in preparation of “course files”, performs administrative tasks such as photocopying, sorting of handouts, correspondence, etc., performs others duties as required and maintains grade records of student assignments on a regular basis.
As the Executive Assistant to the Dean, I am responsible in communicating messages from the Dean’s Office to all targeted recipients, maintaining confidentiality of information, managing the diary and providing secretarial support to the Dean, arranging travel and accommodation, preparing presentations, drafting letters, compiling reports, arranging meetings for the Dean within the CECS and outside, creating agenda and minutes of meeting, following up for actions, attending telephonic and ‘in person’ calls and screening them before forwarding to the Dean, reviewing all incoming correspondence, proactively reminding and supporting the Dean, filing of documents and correspondence appropriately, coordinates between Abu Dhabi Campus and Al Ain Campus, serves as an Academic Advisor to students, set-up and maintain a comprehensive and organized filing system, maintains and controls the College Budget, prepares official letters and reports, generates spreadsheets and database reports, responsible for doing Research and Analysis, greets and directs visitors (including VIPs), resolved routine administrative problems and answer enquiries concerning activities and operations of the College, maintaining log of enquiries on various matters as required and handling petty cash.
I was one of the first staff who has joined the supervision team and the fundamental duty of our team is to watch the construction of the Works and ensure that the Works are constructed in accordance with the Contract, especially to the Specified Quality. As Site Office and Document Administrator, the main responsibility is to know and keep up to date of procedures adopted and required by Hill’s Central Document Control section and to comply with the requirements. The second most important duty is to file and be able to quickly retrieve any correspondence. Write letters and notes to Contractor, PMC and client, produce minutes of meetings (Primavera - Expedition), reports, telephone and take messages, transfer daily site records between Inspectors, Surveyors, ARE’s, RE and Contractor quickly and efficiently. Arrange petty cash for petrol and supplies, monitor staff daily attendance sheets or records and office supplies and equipments inventory.
As a Marketing Executive (Recruitment), I am responsible for developing new clients; fulfilling their requirement in time; outsourcing CV’s of candidates from different sources like advertisement, outsourcing from other Human Resource Agencies directly from other related industries etc. and short listing them by matching the primary requirement criteria, conducting preliminary interviews, forwarding short listed CV’s to clients, invoicing after selection of candidates. This job is multi-functional and involves lot of traveling. I am well organized person who delivers her work effectively and successfully. I’ve developed and sustained 30 new clients within three months of my active work in field and made significant contribution in making my present organization known in the field of recruitment.
I was responsible in searching the market, segregating the market, studying consumer behavior, visiting prospected clients, presenting daily reports, selling, training and collecting payments from clients. Building customer relationship, updating company database for all clients, preparing inquiry sheet for prospective client. Preparing work plan for the coming months, doing demonstration for prospected clients. Continuous follow up of the quotations, arranging meeting or appointments with the clients, monitoring sales every month if the target has been met, making schedule for all staff when to visit companies and responsible in advertising the company and its products as well.
I attended DH meetings, including daily briefing, takes and transcribes notes, prepares draft of notes on word processor, and after editing by General Manager finalizes the same; types letters, memoranda, reports, etc., from dictated, handwritten, or other sources, and assists in preparing agenda and related material for meetings; contact/deals with variety of personalities and situations requires tact, diplomacy, and the use of discretion in responding to inquiries; interprets policies and procedures as established by superiors; independently perform & prioritize secretarial, administrative and clerical duties with speed and accuracy; acting as the liaison for all Departments on behalf of the General Manager in dissemination of information; maintaining confidential files concerned with personnel and/or policy matters; records actions taken on sensitive issues, and is responsible for releasing information to authorized parties; maintains office supply inventory, ordering supplies, by originating Stores requisitions; maintains database of contacts as may required by the General Manager; ensures that all correspondence is filed in a methodical systematic basis; handles telephone calls and appointments for the General Manager, screening and prioritizing calls as necessary; organize travel and external business trips on behalf of the General Manager; assisting in the Personnel related works; performs related duties and responsibilities as required.
As a customer service representative, I handled inbound calls and received calls from different countries for order taking and infomercial calls. I deal with different kinds of customers via telephone and through the use of computer. Everyday I receive 400 calls and catered for foreign customers. I was also an acting supervisor managing and handling the team when my supervisor is not around.
I interact with people through different kinds of advertisement. I was designed to plan, promote and price want - satisfying needs to target markets, consumers, customers in obtaining company’s objectives which is to satisfy customers without sacrificing the quality of the product or service. Experienced in filing files and posting data through the computer. Experienced in answering customer calls and giving information.
As a data analyst, before encoding information and data through the computer, I analyzed given data and information chronologically. I monitored monthly report and I did inventory check-up.
With Distinction (Honors)
Best in Typing Award
* Academic Excellence College Scholar / Dean’s Lister * Athletic Scholar * IELTS Overall Band Score: 8.0 SEMINARS AND TRAINING ATTENDED: 1. Essential Skills for Administrator 2. Time Management 3. Global Call Center Education Program December 9, 2001 – January 17, 2002 4. Client Specific Training and Overcoming Objections 5. Global Marketing: Connecting People and Products Philippine Trade Training Center, Pasay City, February 21, 2000 6. High – Impact Business Presentation and Business Energizers and Icebreakers College of the Holy Spirit, Mendiola, Manila 7. Stress Management Angeles University Foundation, Angeles City, August 15, 2000 8. Labor Management Issues, Angeles University Foundation, Angeles City, September 21, 2000 9. On – Line Advertising and Brand Management, Angeles University Foundation, Angeles City, November 23, 2000 10. Marketing Careers Convergence: Possibilities, Entry Points and Rewards in the 21st Century The School – Hotel of DSLU College of St. Benilde, Malate, Manila,February 28, 2001
1. With Honors throughout Elementary and High School 2. Sports Achievement Awardee 3. Athlete of the Year 4. Most Valuable Player 5. Loyalty Awardee
