jessa pacurza

Sales Assistant/Office Staff at Conti's Pastry Shop and Restaurant

• October 2010 to June 2013

1. Conti's Pastry Shop and Restaurant
President's Ave., Paranaque, Philippines
Position: Sales Assistant/Office Staff
Industry: F&B/Restaurant
Duration: October, 2010 - Present

* Filing of documents.
* Preparation of outgoing transmittal.
* Do office tasks and prepares necessary documents.
* Responsible for the incoming and outgoing telephone calls.
* Serve as customer information desk and customer service assistant.
* In-charge for local in-store marketing.
* Ensures the availability of products and equipment.
* Handles customer complaints.
* Responsible in monitoring incoming and outgoing transactions.
* Handles actual event and function queries.
* Train and motivate new comers' personnel.