Project Manager
Kaplan International
Total years of experience :12 years, 3 Months
Business & Events)
Delivering higher education events worldwide (UK, Aus., Middle East, USA), project management and business support,
ensuring these projects are met to a high standard in order to support business objectives. It is within this team my main
objectives are planning, executing, promoting and improving an array of corporate and agent-facing events.
* End to end delivery of all event logistics
* Budget management and contract negotiations
* Stakeholder management (internal and external)
* Creation and production of content aligned to business objectives
* Provide a strong brand marketing experience
* Research and present relevant and current topics of discussion for event content
* Manage the events Calendar, events and reporting back
* Managing budgets and invoicing
* Conducting market research
* Ensuring effective branding for all the group's affiliated brands
Delivering internal and office events within various time zones and countries to a high standard, ensuring costs are within
budgets and adhere to timescales whilst supporting the Events Manager.
* Establishing and monitoring project-operating procedures including, ensuring project milestones are met on a budget,
strategic and team engagement, negotiating with suppliers for products and or services.
* Planning and facilitating office activities, agent facing events, Marketing, recruitment staff events, and staff off sites.
* Business support and assistance with a multitude of programmes within the Private Education sector across the UK,
Australia & USA. This includes, but not limited to assisting communications between stakeholders, facilitating
contract/document control for new acquisitions within Hong Kong & Thailand.
* Updating and monitoring business operations calendars within UK Pathways for the Senior Management Team, whilst
highlighting outstanding items and chasing accordingly.
* Contract management, maintaining and updating supplier/venue lists and account listings
* Producing surveys, analysing results and sharing with stakeholders across, whilst using feedback to improve events.
* Establishing key relationships with stakeholders within various international markets including our Australia, US, China
& Nigeria offices.
* PA support, including assisting the Senior Management Team with business projects, travel arrangements, diary
management, monitoring, and appointment scheduling as required.
* Providing efficient, proactive, and flexible service to the senior management team.
* Planning comprehensive travel itinerary for Senior Management and International guests, which can include, flights,
accommodation, airport transfers, meeting arrangements & visa requests.
* Implementation of new processes to increase the effectiveness of office, including contract management, supplier
ordering & staff inductions.
* General office support, including meeting and greeting visitors, staff orientation and inductions, taking action notes
from meetings and being the main point of call for all KIHE central business enquires.
Public Relations)
* Management of executive team's diaries and meetings, including control of Outlook calendar.
* Booking transport, flights, and accommodation for domestic and international travel.
* Setting up meetings & conferences, booking rooms & confirming attendance of clients.
* Management of client and stakeholder details in CRM, including proofing of email correspondence and distributing
emails to database segments.
* Scouting venues for events, contacting suppliers, caterers, and MCs, managing invoices and reconciliation post-event.
* Managing RSVPs, following up invitees & looking after guests upon arrival, including checking off attendees as they
arrive and reporting on attendance post-event.
* Looking after client privileges and communications including Christmas cards, client lunches/dinners and any required
transport.
* Arranging and sending political information and upcoming political events to clients and MP offices.
* Media coverage watch using Bloomberg and Thomson Reuters terminals, monitoring social media presence for clients
and updating response policies.
* Minute taking and distribution of daily, weekly and monthly Maitland Political meetings.
Provided administrative support to the Marketing & BD Managers.
* Assisted with functions associated with the company, which included preparation of promotional material and other
media to support event attendance.
* Recorded meeting minutes and wrote up contact reports.
* Helped prepare appropriate documents and marketing collateral.
* Updated the Experience Matrix spreadsheet with all employees skill sets within the business.
* Delivered professional communications through various mediums including EDM / monthly newsletters, social media
& presentations.
* Assisted marketing manager to ensure expenditure was appropriately recorded.
* Strong negotiating skills to ensure all marketing collateral is purchased within budget and timescales.
* Organised branded assets such as business cards, name badges, merchandise etc.
* Updated company website via CMS, including copy and image updates, updated staff profiles & kept homepage
banners & news section up to date.
Completed as an external student whilst working full time in London
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