Sales Merchandiser
Al Muftah Trading and Contracting
Total years of experience :9 years, 5 Months
• · Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives.
• · Analyse sales figures, customers reactions and market trends to anticipate product needs.
• · Planning & ordering product ranges/stock.
• · Maximise customer interest and sales levels by displaying products appropriately.
• · Produce layout plans for stores and maintain store shelves and inventory.
• · Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc.
• · Build constructive customer relationships and sales team.
• · Reviewing the code dates of all products.
• · Removing any dented, dirty or damaged products from shelves.
• · Creating groups of categories so that products that are related to each other are close to each other on the shop floor.
• · Clearly labelling merchandise so that customers can quickly pinpoint and find what they are looking for.
• · Setting up attractive displays & putting up promotional material such as banners and signs.
Job Description:
• Everyday monitoring of store’s daily achievement, sales, expenses, individual quota and performance to gain systematical and efficient operation.
• Listening to customers for any of their concerns and/or complaints regarding sales performance in a professional way.
• Sharing updates and protocols to staff for their reference.
• Helping and getting involve to store merchandising, receiving deliveries and inventories of all stores.
• Processing Return/Refund/Exchange items accordingly.
Job Description:
• Proper execution and implementation of display by doing both strategy of “Defining Customer Needs and Latest Trends”.
• Creating display with full of inspirations, appeals and so called “eye-catching” settings that invites customer through the whole store and converting them into regular clients.
• Act accordingly with the group traditions, products and target market.
• Promoting new launch products by changing displays and to reflect an inspirational, festive and seasonal setting.
• Producing store lay-out for every new collection and placing product order for store.
• Have a good eye for fashion with knowledge of latest season trends in fashion industry.
• Excellent communication skills with pleasing personality.
• Highly professional with sensitive to feelings and emotions of individuals.
• Good customer service and relationship building skills.
• Strategic planning, management and organizational skills.
• Flexibility, passion for sale with good sense of responsibility.
• Stock shelves, counters, and tables with merchandise.
• Provide prompt and courteous service to all customers.
• Utilize product knowledge to promote sales.
• Stay informed of store policies, procedures, and promotions.
• Promote sales by assisting customers and offering suggestions.
• Built up a customer base through follow up and customer communications.
• Manage customer inquiries and concerns.
• Explain care of merchandise to clients and team members.
• Receive, check and display merchandise.
• Monitoring and controlling inventory.
Job Description:
• Preventing safety of the products to avoid untoward incidents.
• Providing a simple display of items that attract customers.
• Segregation of products/items by categories to understand modern designs to transitional and classic.
• Maintaining housekeeping and time-to-time arrangement of every gondola to give customers a convenient shopping experience.
• Giving customers an excellent customer service by attending them with pleasant gestures, greeting and salutation, identify and analyzing their needs, providing good suggestions and giving add-on products to gain more sell at the same time and explaining different benefits that will promote the company to the public.
• Providing sale tags, setting up signage/pointers and highlights discounted items from highest to lowest offer.
• Merchandise and lay-out every department of showroom to identify the required number of items that can only be accommodated by the shop.
• Actively joining the company activities like workshop, warehouse sale and other promotions.
• Preventing safety of the products to avoid untoward incidents.
• Taking notes of the most products that customer can’t find and lend it to store manager for the store to have more various products and for the customers to get more selections.
• Encoding requested purchased items for customer.
• Flexible at reporting into different time of duties.
• Receiving every day and numerous deliveries.
• Response actively to customers query and complaints.
• Doing basic things in cashiering.
• Can do multi-tasking.
System Making Comprehension of Networking Familiarity of Software