fatima el idrissi

consultations and salons management
we assist to help in revenue increasing by good staff good service quality and perfect atmosphere either for customers or staffs

Understand customer needs and offer solutions and support
Organize and coordinate sales representatives schedules
Research potential leads from business directories, web searches, or digital resources
Recruit, hire, and train new sales representatives
Receive and report on all sales leads
Supervise sales representatives and assistants
Answer potential customer questions and follow-up call questions
Work with sales team when closing sales
Track weekly, monthly, and quarterly performance and sales metrics
Meet all sales quotas and goals
Assist sales representatives and team to meet and exceed goals

+Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel
+Contact customers via calls or arranged meetings to discover their needs and requirements
+Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
+Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
+Assist clients in selecting the most appropriate service that best meet their specifications and needs
+Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
+Collaborate with other hotel staff to ensure clients have a good time
+Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
+Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties
+Process and facilitate requests for customized services such as room redecoration, equipment, and switch
+Coordinate and organize the details of an event such as catering, lodging, seating, and security
+Resolve and quell misunderstandings within a hotel premises
+Maintain contact with clients to obtain feedback and to discuss opportunities for future business