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fatima el idrissi, consultant

fatima el idrissi

consultant ·neom trading

Qatar

Diploma, flight attendants

Work experience

Total years of experience: 12 years, 2 months

consultant

October 2024 - Present

neom trading

Doha, Qatar

October 2024 - Present

consultations and salons management
we assist to help in revenue increasing by good staff good service quality and perfect atmosphere either for customers or staffs

Company industry:
Business Consultancy Services
Job role:
Beauty and Fashion

Sales supervisor

February 2020 - Present

Onex Beauty Group

Doha, Qatar

February 2020 - Present

Understand customer needs and offer solutions and support
Organize and coordinate sales representatives schedules
Research potential leads from business directories, web searches, or digital resources
Recruit, hire, and train new sales representatives
Receive and report on all sales leads
Supervise sales representatives and assistants
Answer potential customer questions and follow-up call questions
Work with sales team when closing sales
Track weekly, monthly, and quarterly performance and sales metrics
Meet all sales quotas and goals
Assist sales representatives and team to meet and exceed goals

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

sales supervisor senior

August 2022 - October 2024

Iris be you

Doha, Qatar

August 2022 - October 2024

Company industry:
Retail & Wholesale
Job role:
Sales

Account sales manager

April 2016 - December 2017

Avenue doha hotel

Doha, Qatar

April 2016 - December 2017

+Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel
+Contact customers via calls or arranged meetings to discover their needs and requirements
+Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
+Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
+Assist clients in selecting the most appropriate service that best meet their specifications and needs
+Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
+Collaborate with other hotel staff to ensure clients have a good time
+Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
+Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties
+Process and facilitate requests for customized services such as room redecoration, equipment, and switch
+Coordinate and organize the details of an event such as catering, lodging, seating, and security
+Resolve and quell misunderstandings within a hotel premises
+Maintain contact with clients to obtain feedback and to discuss opportunities for future business

Company industry:
Hospitality & Accomodation
Job role:
Sales

Concierge at banquet

January 2012 - January 2016

Ritz carlton

Doha, Qatar

January 2012 - January 2016

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

CFPNC

April 2012

April 2012

Diploma, flight attendants

Morocco

Skills

Management
Expert
Management
Expert
Recruitment
Expert
Recruitment
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
Corporate Sales
Expert
Corporate Sales
Expert
Event Hosting
Expert
Event Hosting
Expert
FIRST AID
Expert
FIRST AID
Expert
problem solving
Expert
problem solving
Expert
negotiation
Expert
negotiation
Expert
operation
Expert
operation
Expert
key account management
Expert
key account management
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
Corporate Sales
Expert
Corporate Sales
Expert
Event Hosting
Expert
Event Hosting
Expert

Languages

English

Expert

French

Expert

Hobbies and interests

drawing