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Jessica Klein, Training Manager

Jessica Klein

Training Manager·PF Changs / Pei Wei / Alshay

United Kingdom

High school or equivalent, Accountancy

Work experience

Total years of experience: 12 years, 8 months

Training Manager

January 2015 - Present

PF Changs / Pei Wei / Alshay

Kuwait

January 2015 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Training and Development

Coordinator

January 2013 - December 2013

Central Production Facility / Alshay

January 2013 - December 2013

Working as a coordinator for the business manager,
This included:
•Working closely with the ‘new product development team’ on new items for brands such as
The Cheesecake Factory, LPQ, Dean and Deluca, Starbucks and Pei Wei.
•Creating recipes and liaising with the cost control team
•Costing and quoting brands
•Working closely with Quality Assurance to ensure all specification sheets are correct and signed
Job role:
Administration

Senior Sales Associate

October 2012 - December 2012

Harvey Nichols Luxury Fashion / Alshay

October 2012 - December 2012

Part of the opening team for the first store in Kuwait, giving first class service in the menswear department, dealing with luxury fashion, ready to wear, accessories and shoes. Overseeing a team of 5, driving sales and helping guests with personal shopping.
Job role:
Sales

Senior Credit Controller

October 2007 - September 2007

L B Materials Handling Equipmen

October 2007 - September 2007

Starting as an apprentice, quickly worked my way up to Senior Credit Controller dealing with larger accounts.
This included:
•Dealing with customer queries
•Chasing customer debt/sorting cheque, cash and credit card payments
•Dealing with purchase order numbers
•Raising invoices and credit notes
•Preparing legal action
•Sorting and booking in engineers paperwork
•I used sage line 50, key systems and Microsoft.
Job role:
Accounting and Auditing

Education

Pro Co College

January 2009

January 2009

High school or equivalent, Accountancy

United Kingdom

Skills

AAT
Beginner
AAT
Beginner
ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
COST CONTROL
Intermediate
COST CONTROL
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
NEW PRODUCT DEVELOPMENT
Intermediate
NEW PRODUCT DEVELOPMENT
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
SPECIFICATION
Intermediate
SPECIFICATION
Intermediate
TEACHING
Expert
TEACHING
Expert
TRAINING MATERIALS
Expert
TRAINING MATERIALS
Expert
TRAINING PROGRAMS
Expert
TRAINING PROGRAMS
Expert