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Jessica Rouhana, Club Manager

Jessica Rouhana

Club Manager·Batroun Fitness Center

Lebanon

High school or equivalent, Pre childhood education

Work experience

Total years of experience: 10 years, 6 months

Club Manager

January 2017 - Present

Batroun Fitness Center

Lebanon

January 2017 - Present

Providing supervision to all new and existing staff
* Undertaking administrative tasks
* Oversee the safety and cleanliness of the gym
* Dealing with enquires, complaints and emergencies
* Providing superior customer service over the phone with members
* Organizing and planning for events and occasions
Company industry:
Personal Care Centers
Job role:
Management

Hostess

January 2018 - January 2018

January 2018 - January 2018

Weddings and events Hostess
* Check with the bride to see if there is any special requests
* Greeting guests and showing them their table
* Keeping eyes on table arrangements, decorations
* Check on the guest book, cake, and buffet before the arrival of couples
Job role:
Customer Service and Call Center

Receptionist

January 2016 - January 2017

January 2016 - January 2017

Professional hostess and receptionist with 5 years experience in welcoming guests with an energetic
smile and providing them with optimal customer service. I can easily build and maintain relationships
with all levels of management and customers.
Today I’m searching for better opportunities in costumer service field.
Job role:
Customer Service and Call Center

Education

Edde technique school

July 2016

July 2016

High school or equivalent, Pre childhood education

Lebanon

Skills

Early Childhood Education

Expert

Training Plans

Expert

DATA ENTRY

Expert

MICROSOFT OFFICE

Expert

ADMINISTRATION

Beginner

BOOKS

Beginner

CUSTOMER SERVICE

Beginner

MONITORS

Beginner

ORGANIZATIONAL SKILLS

Beginner

RECEPTIONIST

Beginner

SAFETY

Beginner

SUPERVISORY SKILLS

Beginner