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Jessie Cuadrillero, executive butler,office assistant

Jessie Cuadrillero

executive butler,office assistant ·Qatar cool

Qatar

Diploma, Business Administration Major: Marketing Management(under graduate)

Work experience

Total years of experience: 19 years, 7 months

executive butler,office assistant

March 2018 - Present

Qatar cool

Doha, Qatar

March 2018 - Present

Doing paper woks, scan, and copy. Making Tea, coffee for meeting and serving guest. In most office setting, the office assistant will handle filling duties. Serves customers by backing-up receptionist; answering question Forwarding messages. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
Company industry:
Other Business Support Services
Job role:
Support Services

Office Assistant /Office Boy/Waiter

February 2013 - March 2018

Ministry of Foreign Affairs /Diplomatic CLub

Doha, Qatar

February 2013 - March 2018

Doing paper woks, scan, and copy. Making Tea, coffee for meeting and serving guest. In most office setting, the office assistant will handle filling duties. Serves customers by backing-up receptionist; answering question Forwarding messages. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Office Assistant /office boy

May 2012 - February 2014

Qatar Railway

Qatar

May 2012 - February 2014

May 2012 to February Qatar Railway, Doha Qatar Office Assistant CEO Office
Responsibilities Includes:
Doing paper woks, scan, and copy. Making Tea, coffee for meeting and serving guest. In most office setting, the office assistant will handle filling duties. Serves customers by backing-up receptionist; answering question Forwarding messages. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Management

kitchen crew

April 2011 - April 2012

macdonadls

Philippines

April 2011 - April 2012

Being a kitchen crew we are the heart of service during operation.
Perform all duties toward the goal of providing excellent, fresh, good taste food.
Responsible for set-up, service, clean up, and restocking in kitchen.
Responsible for food production, availability of product.
Making sure my entire product serve have good standard.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

cashier

May 2010 - September 2011

Avon Cosmetic Inc.

Philippines

May 2010 - September 2011

The first duty of cashier is to greet the customers entering into organization.
Handling all the cash transaction of an organization.
Receive payment by cash, cheques, credit card etc.
Checking daily cash accounts.
Guiding and solving queries of customer.
Providing training and assistance to new joined cashier.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Sales Staff

November 2009 - March 2010

Marikina Shoe Exchange Davao Philippines

November 2009 - March 2010

November 2009 to March 2010
Marikina Shoe Exchange Davao Philippines
Sales Staff

Responsibilities Includes:
Maintain current knowledge of market prices for store items, and work to ensure pricing consistency amongst all staff & volunteers.
Assist in the development of Thrift Store policies and procedures.
Process, price and shelve incoming products.
Assist in cleaning and maintenance of the store.
Provide a safe and welcoming retail environment to customers of all abilities/experience.
Job role:
Sales

Customer service associate

February 2009 - October 2009

Victoria Plaza Department Store Davao Philippines

February 2009 - October 2009

February 2009 to October2009
Victoria Plaza Department Store Davao Philippines
Customer service associate


Responsibilities Includes:
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Working within established guidelines, particularly with brands.
Job role:
Customer Service and Call Center

Waiter

March 2008 - August 2008

Jos's Chicken Inato

March 2008 - August 2008

March 2008 to August 2008
Jos's Chicken Inato, Davao Philippines
Waiter

Responsibilities Includes:
Customer Service
Waiter must consistently be able to assess, anticipate and meet guests'
Needs and respond quickly without losing focus or projecting a mood that detracts from guests'
dining experience. This requires practical knowledge of industry customer service standards.
Communication
Servers must clearly communicate in a professional manner with guests,
vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate when he or she needs more direction.
Interpersonal Relationships
A server must adapt to different personalities of guests and coworkers without losing focus. Extreme familiarity or conflicts with coworkers often weaken a
team-oriented work environment.
Job role:
Customer Service and Call Center

February 2007 - July 2007

SM Supermarket SMCity

February 2007 - July 2007

February 2007 to July 2007
SM Supermarket SMCity, Davao Philippines
Bagger

Responsibilities Includes:
Packs grocery items in sacks or cartons, arranging heavy bulky items at bottom of sack or carton
Verifies price of grocery item in question against price of items on stock shelf, upon request
Carries packed sacks, or places sacks in grocery cart, and also pushes cart to customers vehicle, upon request
Places groceries into customers vehicle
Collects shopping carts from parking lot as well as surrounding areas returns carts to store
Replaces cleaning packing supplies used at grocery checkout counter
Returns grocery items left at checkout counter to specified stock shelves
Cleans work area as well as carries empty bottles trash to storeroom
May price place grocery articles on shelves
May assist in unloading delivery trucks.
Job role:
Other

Service Crew

October 2005 - December 2006

Jollibee SM Davao Philippines

October 2005 - December 2006

October 2005 to December 2006
Jollibee SM Davao Philippines
Service Crew

Responsibilities Includes:
To provide fast, friendly and accurate service.
Responsible for providing courteous and efficient food and beverage services to the guests.
To present menu, take order, suggest and recommend appropriately.
To attend and respond to guests' needs promptly and professionally.
To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.
To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-keeping of rest room etc.
any other appropriate duties and responsibilities as assigned.
Job role:
Customer Service and Call Center

Education

University of Mindanao

April 2012

April 2012

Diploma, Business Administration Major: Marketing Management(under graduate)

Philippines

University of Mindanao

High school or equivalent, Marketing Management

University of Mindanao Business Administration Major: Marketing Management (Under graduate)

Skills

Office Administration

Expert

Guest Service

Expert

Customer Service

Expert

ANSWERING

Expert

CASH

Expert

CASHIER

Expert

CREDIT

Expert

CREDIT CARD

Expert

GREET

Intermediate

INVENTORY

Intermediate

OFFICE ASSISTANT

Expert

RECEPTIONIST

Intermediate

STOCKING

Expert

office assitant

Intermediate

Customer service

Intermediate

Office Administration

Expert

Guest Service

Expert

Languages

Tagalog

Beginner

English

Intermediate

Training and Certifications

Certifications
Food Safety Seminar
Jollibee Freemont Foods Corporation Philippines
Apr 2006 - Apr 2006
Food and Personal Hygiene
Diplomatic Club Doha Qatar
Jul 2012 - Jul 2012
Certificate of Recognition
MacDonald’s Philippines
Oct 2011 - Dec 2011
Best Grooming and Perfect Attendance
Jollibee Freemont Foods Corporation Philippines
Apr 2006 - Apr 2006
Customer Service Training
Avon Cosmetic Inc. Philippines
Jun 2010 - Jun 2010

Hobbies and interests

Decorating,flores

i found my self that i really good in this type of talent..try me..