jessy azar

i oversee the entire operations in the hotel . operations include human resources, housekeeping, food service, sales and finances.
i deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly.

Shift leader at Almaz group (Imperial Suites hotel & Lahoya verdun )


Key traits and abilities:

•Highly efficient time management skills-handling multiple projects with positive attitude.

•Excellent attention to details with strong, proven interpersonal communication and negotiation skills at all organization levels.

•Reliability and stamina
•Excellent numerical, verbal and written communication skills
•Developing and proceeding a pre-opening action plan


Responsibilities:

•Hiring, Training and monitoring staff;
•Planning work schedules for individuals and teams
•Meeting and greeting customers
•Dealing with customer complaints and comments
•Addressing problems and troubleshooting
•Ensuring events and conferences run smoothly
•Supervising maintenance, supplies, renovations and furnishings
•Ensuring security is effective
•Carrying out inspections of property and services;
•Ensuring compliance with licensing laws, health and safety and other statutory regulations
•Welcome and escort VIP guests and special guests from driveway to assigned rooms.
•Maintain the facility clean, safe and appealing
•Coordinate with Florist for flower decorations in lobby and rooms


Personal skills

•Strong work ethics, taking ownership of all duties and responsibilities

•Highly motivated and dynamic person

•Capable of forming and maintaining positive and productive working relationships in internal, external, independent and team environments