PROJECT SECRETARY DOCUMENT CONTROLLER
National Projects and Construction LLC
Total years of experience :4 years, 8 Months
Projects: Infrastructure works for Rawdhat Abu Dhabi and Madinat Mohammed Bin Zayed Healthcare Centre (SEHA Clinic)
•Assisted the Project Manager and the project team in several administrative tasks, communication, coordination, and office management.
•Resolved and referred a range of administrative problems and inquiries for daily operations.
•Managed and maintained the diary, work schedules, calendars, meetings, and appointments and arrange travel itineraries of the Project Manager to ensure effective time management is maintained with availability for daily meeting requirements and schedules.
•Prepared and assisted the daily, weekly, and monthly scheduled and narrative reports; performs basic information to provide data or information as needed.
•Operated personal computer to prepare correspondence and memoranda from dictation, verbal direction, or from knowledge of established department policies; prepares, composes, types, edit and distributes agendas and/or minutes of meetings as part of administrative tasks and other clerical documentation.
(Baguio-Magsaysay Branch) Baguio City, Philippines
•Assisted customers with their bank applications, guiding on procedures and process.
•Helped customers open, close, and update bank accounts.
•Offered every customer exceptional service level by remaining friendly and professional during every transaction.
•Listened to customer feedback and followed-up on complaints to help improve satisfaction levels.
•Remained composed and professional even in high-stress situations when serving customers.
•Answered customer queries about product prices, product availability and service changes.
•Counted funds accurately with manual and machine-assisted methods.