Student Ambassador
Unitemps, City University
Total years of experience :10 years, 8 Months
Representing my university and assisting my professor in UCAS career events of university; Welcoming, greeting and
helping the fresher's to my university and helping out the student Union team in various other ways.
Better
Monitoring and helping to maintain a safe and comfortable leisure centre environment by implementing organisational
maintenance schedules; assisting customers with enquires in a friendly and effective manner, proactively developing and
maintaining high standards of customer care; Resolving customers' problems, including situations where there is
disagreement over the actions and outcomes involved; Working as part of a team to ensure the smooth operation of the
facility; Taking occasional responsibility for the induction and development of new members of staff; In a wet-side facility,
supervising the safety of the swimming pool environment and working to prevent accidents and emergencies; Meeting the
training and development requirements of the job role; Working within the job role description at this level, recognising the
standards and professional limitations that this provides, referring to appropriate members of staff for guidance and
support.
According to Cass Management module curriculum, I worked on a team project based on the current issue RCCM was
facing. We as system thinkers, came up with recommendations for their issue within given period of time using extensive
primary and secondary research, analysis, case studies and Soft system Methodology- a system thinking approach. The
outcome was welcomed and appreciated by the client. I learnt a lot of team building, active listening skills, deadline
management, dedication, analytical, decision making and presentation skills throughout the project. It was a new
experience to use systems methodology in the real world scenario and to satisfy our client on the project.
Ceylon Tobacco Company and Commercial Bank PLC came together to launch a one of a kind
internship programme ‘Fast Track 15', providing 15 undergraduates the opportunity to engage in a six week internship
programme commencing July. Fast Track 15 provided an exposure and hands on experience in nine different industries, viz.
Leisure, Real Estate, Consumer Foods & Retail, Manufacturing, Information Technology, Banking, Financial Services and
Transportation. The objective of the Programme was to provide a framework to stimulate real time experiences through
practical work assignments by helping the undergraduates to relate their academic and educational backgrounds to the
work place. The programme also offered the participants the chance to engage with eminent personalities in the corporate
sector, development of soft skills, networking, outward bound training and mentoring /guidance from Professionals.
Serving excellent service to the customers being the first point to help; Handling cash transactions (till operations) and shop
floor work.
Maintaining Customer relationships. Good communication and Interpersonal skills were necessary with customer floor
management; Billing and Recording primary transactions; converting the transactions into primary day books; balancing the
accounts; maintaining bank transactions (deposits and withdrawals & accounts); Stock maintenance.
First Class * Key modules: Financial Mathematics and Business Statistics, System Thinking and Action Research, Management Science, Financial Accounting for Business, Management Accounting, Principle of Marketing, Strategy for Business, Supply Chain and Logistics Management, Behavioural Decision Making, Mentoring and Coaching, Technology Innovation & Practice, Corporate Social Responsibility * Corporate Responsibility Final Year Project: ‘Influence and Initiation'- Marketing a Social Business: Designed a research report for ‘Centre for Charity Effectiveness' on promoting their Social Investment product to their existing and potential customers on an effective way, based upon a three month case study approach with the company.
Modules: Financial Accounting (F3) - 76%; Management Accounting (F2) - 83%
: A - Accounting; A- Business Studies; B - Economics; A-General English
Accounting - (A) Business Studies - (A) Economics- (B) General English- (A)