Jharissa Marie Alcasid

Administrative Assistant/ Receptionist at WELL HEALTH MEDICAL CENTER

• United Arab Emirates - Abu Dhabi
• July 2012 to July 2016

 Politely greeting patients and visitors to the center.
 Answer and respond to calls and take appropriate action as required.
 Accurately collecting information and personal details of the patients.
 Handle cash transactions, scan goods and collect payments from customers.
 Makes sales referrals, cross-sell products and introduce new ones.
 Create and modify documents using Microsoft Office, MS Excel and maintains hard copy and electronic filing system.
 Maintain records and filing systems for the operation of office equipment to ensure the department or manager can function effectively and efficiently.
 Provides administrative support to ensure efficient operation of the office.
 Supports manager and employees through a variety of tasks related to organization and communication.
 Communicating via phone and email ensuring that all administrative duties are completed accurately and delivered with high quality and in timely manner.
 Attachment of files and documents of the patients on the system as per HAAD requirement.
 Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, scanning, and filing of patient files and documents.
 Managing the office responsibilities for the doctor which includes working with patients, pulling their medical records, filing with insurance and walking patients to rooms.
 Conducts and facilitates Peeling (Cosmelan, Dermamelan, Meladeep), Hydrafacial, and body contouring machines such as AK55 and Power Shape for the patients.