Store Manager
M. H. Alshaya Company - United Arab Emirates
Total years of experience :13 years, 6 Months
- Successfully opened 3 Etude House branches in Abu Dhabi with minimal to no supervision from Operations team. Al Wahda, Yas Mall and The Galleria Al Maryah Island branches.
- Lead stock take manager for Dubai Mall, Al Wahda and Yas Mall Etude House branches. Successfully achieving shrinkage goals and targets.
- Currently managing The Galleria Al Maryah Island branch and overseeing Al Wahda Mall branch.
- Trained result driven team having 97% score on mystery shopper 1st quarter of 2019.
- Contributed in stock availability process by creating brand standard report.
- Assisted Store Manager in closing and re-opening of Justice Dubai Mall flagship store in the absence of Operation Manager.
- Achieved business plan for 2016 of over 10%
- Achieved 92.43% Internal Audit score for 2017
- A graduate of Grow with Us program ASM to SM 2016
- Increased Ramadan Sales 2014 versus year 2013 by 45% in the absence of the Store Manager, by constantly and diligently forecasting items needed in the sales floor, monitoring best sellers weekly and actively coordinating with the brand team.
- Top store in the Middle East for the first EOSS day and week month of July 2014.
- Top store in the Middle East for the first 2 weeks of Ramadan 2014 achieving Ramadan Business Plan, Monthly and Stretch Targets.
- Increased Mystery Shopper Score from 85% to 100%.
- Accomplished an Internal Audit Score of 95% in the absence of the Store Manager.