jhoanne magbanua

June 02, 2011 - present Front Office Receptionist
Al fardan Properties/ Doha Qatar

Job Description: • Overall responsibility of all "Front Office" functions of the Residential and Commercial towers.
• Responsible of covering all concierge services in the premises.
• Responsible of the guests / employees access control through the buildings.
• Implementing the communication policy and procedure of the premises.

November 20, 2009- June 30, 2010 Guests Relation Executive Capital Club Bahrain


Job Description: • Front offices responsibilities as check in/ guest orientation within the premises.
• Follow up and reporting to the management.
• Assist all guests and employees as per the policy of the premises.

March 30, 2009- November 18, 2009 Hostess/Server Bushido Japanese Cuisine
Ritz Carlton Hotel

Job Description:
• Handling the check in and reservation.
• Escort the guest to the reserved location.
• Having good knowledge about the menu of the restaurant.
• Assist all guests following the right procedure of the hotel F&B department.

June 22, 2008 - Jan 03, 2009 Executive Secretary/ Outlet In-Charge Il Palazzo Italian Restaurant
Al Ain Palace Hotel Abu Dhabi

Rendezvous
Al Ain Palace Hotel Abu Dhabi
Job Description:
• Sets places at dining tables,
• Takes orders and serves food and drinks, answers inquiries regarding on the menu item and otherwise attends to the needs of the guest.

May 16, 2007 Shift Manager
May 16, 2008 Jollibee Foods Corporation
Jollibee Bridgeway

• Making the schedule of the employees
• Do some marketing strategy
• Responsible in Handling guest problems and complaints with courtesy and tact
• Daily Report and Inventory
• Attend to the needs of the guests