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Jhune Jhune Ardales, ADMINISTRATIVE ASSISTANT AND CUSTOMER SERVICE||

Jhune Jhune Ardales

ADMINISTRATIVE ASSISTANT AND CUSTOMER SERVICE||·Cendaña Neri Collection Agency

United Arab Emirates

Bachelor's degree, Physical Education

Work experience

Total years of experience: 3 years, 1 months

ADMINISTRATIVE ASSISTANT AND CUSTOMER SERVICE||

January 2024 - January 2026

Cendaña Neri Collection Agency

Quezon City, Philippines

January 2024 - January 2026

Handled customer calls and client inquiries, ensuring professional communication and
excellent service.
Assisted in daily administrative operations, supporting team productivity and office
coordination.
Maintained accurate documentation, records, and reports for company transactions.
Reviewed paperwork and identified discrepancies for prompt resolution.
Built positive relationships with clients through clear communication and follow-up.
Logistic Coordinators duties, include creating demand letters and daily schedules for 25-
person field coordinator and making sure that all correspondence is accurately
documented based on client accounts. Additionally, each client must be visited according
on
the agenda.
Monitoring attendance of office personnel and field coordinator.

Company industry:
Financial Services
Job role:
Administration

ADMINISTRATIVE ASSISTANT||

January 2023 - January 2024

Innogen Pharmaceuticals

Quezon City, Philippines

January 2023 - January 2024

Performed data entry and database management to maintain accurate company records.
Organized office files and maintained document management systems for efficient access.
Supported administrative tasks including documentation, filing, and office
coordination. Ensured confidentiality of company information following internal
policies.
Assisted team members in completing daily office operations and administrative duties.
Sending documents to client thru logistics application that insured the documents are well
delivered.

Company industry:
Pharmaceutical Manufacturing
Job role:
Administration

Education

Bestlink College of the Philippines

January 2023

January 2023

Bachelor's degree, Physical Education

Philippines

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
EMERGENCY RESPONSE
Intermediate
EMERGENCY RESPONSE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
PROFESSIONAL COMMUNICATION
Intermediate
PROFESSIONAL COMMUNICATION
Intermediate
WORKFORCE PRODUCTIVITY
Intermediate
WORKFORCE PRODUCTIVITY
Intermediate

Social profiles

Languages

English

Expert

Filipino

Native Speaker

Hobbies and interests

Volunteering, Team Sport like basketball, Hiking

Track and Field Champion 2023