Pricing Analyst
Kuehne and Nagel
Total years of experience :18 years, 5 Months
• Creating quotes to Kuehne and Nagel offices in the Southeast with rates from any door origin to any location in the world in a timeframe of less than 24 hours.
• Working with carriers to get good rates that would help our clients in making better decisions.
• Providing other Kuehne and Nagel offices overseas with local trucking rates and port fees.
• Working short term tasks with international offices to estimate the cost of delivering shipments from one location to another and marking up a minimum profit to win the business.
• Discussing with the direct supervisor and managers new techniques and strategies to improve the pricing process.
• Updating quotes at the end of the month for the clients I handle and notify them of any new stipulations added to the quote.
• Awarded 3 bonuses during the time at Kuehne and Nagel for winning new businesses and on working more short term tasks.
• Executing orders for clients who deal on daily basis either face to face or by phone,
• Approving new accounts opened by customer service representatives.
• Training customer service representatives “at least 5 employees” on how to deal with angry customers and stress during a tough day.
• Brainstorming new ideas of improving the process of buying and selling to ensure good service quality provided to customers.
• Responsible of several VIP accounts with capital more than 15 million dollars.
• Awarded several times as employee of the month for maintaining high numbers and receiving a big bonus at the end of the year.
• Open new accounts for customers on two softwares, one connected with the accounting department and the other connected with stock exchange market for stock balances.
• Audit orders for complete documentation according to the SEC regulations before any transaction.
• Improving the customer service desk and brainstorming new ideas to make things simpler and faster in an environment where every minute is crucial.
Reconcile bank statements with book ledgers and balances.
Take samples of products to complete the auditing process.
Main focus on accounts receivables and accounts payables