BARISTA
InterContinental Hotel Riyadh
Total years of experience :2 years, 7 Months
BARISTA
InterContinental Hotel Riyadh
Al Maather Street Riyadh
January 2013 to June 2013
JOB DESCRIPTION
1. Develop enthusiastically satisfied customers all of the time.
• Welcomes and connects with every customer.
• Discover customer needs and appropriately suggests product with every customer to enhance and meet sales goals..
• Offers customer demonstrations and samples brewing equipment.
• Customers creates opportunities for customer to interact with the product.
• Responds to customer needs and says thank you to every customer.
• Demonstrate the "Just Say Yes" behaviour by taking care of customer need.
2. Provides quality beverages consistently for all customers.
• Prepare company beverages to standards.
• Follow health, safety and sanitation guidelines for all products.
3. Maintains quality store operations.
• Follows store policy and procedure for operational flow at each station.
• Folows standards for merchandising, stocking, rotating and storing products.
• Performs cleaning tasks in accordance with the duty rosters and cleaning standards and works as store team member.
• Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions.
4. Contributes to store profitability
• Folllow cash handling procedures and cash register policies.
• Follows inventory stocking and recording guidelines.
• Contributes to store goals for increasing sales and improvimg profits.
5. Takes responsibility to learn all aspects of the barista position
• Is responsible for self-initiated learning.
• Learns and demonstrates creating the company experience.
• Learns and demonstrate all performance standards listed in the Core Learning Jurney Guidelines.
I DO HERBY CERTIFY, THAT ALL INFORMATION IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE AND BELIEF.
SUPERVISOR/ CASHIER
TONINO LAMBORGHINI CAFE, Al Khobar, SAUDI ARABIA.
December 03, 2010 to January 10, 2013
Supervisor Job Description
• Maintains working knowledge of F&B Operations internal functions, controls and software updates and takes the initiative to convey pertinent information to employees regarding policy changes.
• Ensures efficiency/accurate performance standards are met by maintaining communication with all
work areas to verify paperwork and inventory controls.
• Demonstrates outstanding guest service skills and always identifies repeat guests.
• Maintains a professional rapport and confidentiality in communicating with other departments as required by procedure.
• Responsible for making sure employees are trained/developed in F&B Operations and monitors
business flow to develop efficient training, break and shift schedules.
• Monitors the inventory of all F&B supplies/orders supplies when needed.
• Demonstrates the initiative to assist all outlet staff when required by business needs.
• Assists with the preparation of annual budgets, operating forecasts and other required
departmental analysis.
• Maintains knowledge regarding menu and preparation in a multi-concept restaurant.
• Is detailed in cleanliness with all aspects of the Restaurant.
Cashier
JOB DESCRIPTION
• Managing all the cash transactions in their workplace
• Maintaining daily account of the daily transactions
• Balancing the daily account at the end of each day
• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Solving all their cash related queries
• Checking for the price of products and any discounts or offers
• Receiving coupons and deducting the said amount from the customers
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Making daily, weekly and monthly transaction reports
Barista
TONINO LAMBORGHINI CAFE, Al Khobar, SAUDI ARABIA.
December 03, 2010 to January 10, 2013
JOB DESCRIPTION
1. Develop enthusiastically satisfied customers all of the time.
• Welcomes and connects with every customer.
• Discover customer needs and appropriately suggests product with every customer to enhance and meet sales goals..
• Offers customer demonstrations and samples brewing equipment.
• Customers creates opportunities for customer to interact with the product.
• Responds to customer needs and says thank you to every customer.
• Demonstrate the "Just Say Yes" behaviour by taking care of customer need.
2. Provides quality beverages consistently for all customers.
• Prepare company beverages to standards.
• Follow health, safety and sanitation guidelines for all products.
3. Maintains quality store operations.
• Follows store policy and procedure for operational flow at each station.
• Folows standards for merchandising, stocking, rotating and storing products.
• Performs cleaning tasks in accordance with the duty rosters and cleaning standards and works as store team member.
• Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions.
4. Contributes to store profitability
• Folllow cash handling procedures and cash register policies.
• Follows inventory stocking and recording guidelines.
• Contributes to store goals for increasing sales and improvimg profits.
5. Takes responsibility to learn all aspects of the barista position
• Is responsible for self-initiated learning.
• Learns and demonstrates creating the company experience.
• Learns and demonstrate all performance standards listed in the Core Learning Jurney Guidelines.
i'm under graduate in my course only 3 yrs.
outstanding student in 2006 intramurals best in Science
University of Minadanao Tagum College