Sr. HR Manager
Korek Telecommunications
Total years of experience :22 years, 5 Months
Korek Telecom is the third licensed mobile operator in Iraq with over 10 million GSM subscribers.
● Establishing compensation plans including base pay structures, bonus programs, and administrative guidelines.
● Developing tools to guide management through compensation decisions such as benchmark positions, job evaluation system, and classifications system to define position attributes.
● Developing effective human resources strategies, methods, and materials that can be understood by all levels within the organization.
● Designing and implementing process changes within the organization, focusing on structure & reporting hierarchy.
● Developing all HR policies & procedures.
● Managing the time attendance and leave system.
● Collaborating with department managers on the development of manpower plans and budgets.
● Managing the communications and production of required reports by the social security and individual income tax authorities.
● Advising management on complex employment law issues to ensure compliance.
● Counseling employees on performance to improve quality of service and efficiency.
● Recruitment, selection, developing the job descriptions, and induction for finding experienced talent, hiring, and orienting new employees.
● Developing Emergency Plans to mitigate Covid19 situation.
Lead the integration of HR systems during the merger and acquisition of Iraqna (Orascom Iraq operation) by Zain Group to guarantee smooth transition of the workforce.
Developed and implemented a salary scale, pay normalization system and total rewards system to ensure fairness of pay based on job grades and mitigated the risk of key staff turnover of the merger. It resulted in 100% retention of the merged company key personnel and eliminated negative impact on the business.
Spearheaded and designed a Market Based Pay Program for setting compensation and benefits structure that integrates the salary system with job titles, job descriptions, job grades and pay allocations; The model was adopted by Zain corporate group and all of Zain operational entities throughout the Middle East.
Collaborated with Zain-Iraq sales/marketing executive management on the development and implementation of a “Sales Incentive Plan” that is linked and aligned with Zain’s corporate best practices. The plan resulted in 10% increase in sales for a total revenue increase of 50 million USD within 6 months.
Implemented employee stock options plan (ESOP) to motivate employees and generate loyalty from all employees, as they are more invested in the company and its results.
Orascom Telecom is operating GSM networks in high growth markets in the Middle East, Africa and Asia with over 78 million subscribers.
* Responsibilities included but not limited to employee relations, benefits, payroll specialist, employee database management, ensuring compliance of all legal and government reporting and policies for the division.
* Participated in recruitment efforts for positions; scheduled interviews, and coordinated temporary staffing for the division.
* Salary Scale that includes merit increase, salary adjustment and changes, transfers, leave of absence, etc.
* Processed and issued monthly Payroll for permanent and temporary staff.
* Supervised the implementation of Tax & Social Insurance program in accordance with local labor laws.
* Forecasted HR budget and company head count by collaborating with department heads in order to meet the annual staffing objectives of each department.
* Tracked reviews and handled performance management issues with managers and associates.
* Served as the point of contact for all employee HR matters and provided guidance on company policies, procedures, grievances, discipline, and etc.
* Monitored personnel hiring and terminations and ensured accuracy of data input and systems access for management.
* Coordinated new employee orientation and ensure that new hires paperwork is completed accurately.
* Communicated with executives and line management to gather and convey relevant information to employees.
* Created HR monthly newsletter to update staff on department’s achievements, new and changed policies, training and development sessions, company team building and social events and etc.
Assisted the organization with the daily operations of the department and provided HR and administrative support to directors and staff that included composing correspondence, office supplies, travel arrangements, recording and monitoring staff leaves, coordinated logistics for meetings, calendars and medical examinations. In addition to tracking expenditures.
