Executive Assistant to Chief Executive Officer
Telecel Group
Total years of experience :17 years, 10 Months
Schedule Management:
• Manage the CEOs calendar, scheduling meetings, appointments, and travel arrangements.
• Prioritize and respond to emails and phone calls, acting as a gatekeeper for the CEOs time.
• Prepare agendas and briefing materials for meetings, ensuring the CEO is well-prepared for each interaction. Communication and Coordination:
• Draft and edit correspondence, including emails, letters, and presentations, ensuring clear and concise communication.
• Liaise with other departments and individuals to gather information and complete tasks on the CEOs behalf.
• Manage and prioritize the CEOs inbox, filtering and responding to emails as needed. Administrative Tasks:
• Organize and maintain the CEOs office and travel logistics.
• Book flights, hotels, and car rentals for the CEOs business trips.
• Manage expense reports and ensure proper documentation for all expenditures. Strategic Support:
• Research and compile information on relevant industry trends, competitors, and market conditions.
• Prepare presentations and reports for the CEOs use in meetings or decision-making.
• Anticipate the CEOs needs and proactively offer solutions or resources.
• Maintain confidentiality and discretion in all aspects of the role.
• Manage import/export processes, including customs clearance, freight forwarding, and logistics.
• Oversee staff activities related to import/export documentation, ensuring accuracy and compliance with regulations (e.g., FDA).
• Develop and maintain strong relationships with international suppliers and carriers.
• Coordinate with internal departments (e.g., finance, sales) to ensure smooth flow of imported/exported pharmaceuticals.
• Manage inventory levels to optimize stock availability and minimize storage costs.
• Implement and maintain quality control procedures throughout the import/export process.
• Analyze import/export data to identify areas for improvement in efficiency and cost reduction.
• Stay up to date on import/export regulations and industry best practices.
• Manage and develop a team of import/export specialists.
• Prepare and manage departmental budgets.
General Administrative Support:
• Manage the executives calendar, scheduling meetings, appointments, and travel arrangements.
• Prioritize and respond to emails and phone calls, acting as a gatekeeper for the executives time.
• Prepare agendas and briefing materials for meetings, ensuring the executive is well-prepared.
• Organize and maintain the executives office space and supplies.
• Draft and edit correspondence, including emails, letters, and presentations, ensuring clear and concise communication. Construction Project Support:
• Organize and maintain project files, including contracts, permits, drawings, and correspondence.
• Liaise with project managers, architects, engineers, subcontractors, and vendors to gather information, request updates, and facilitate communication.
• Prepare and manage project-related documentation, such as meeting minutes, reports, and change orders.
• Assist with processing and managing invoices and payments for vendors and subcontractors.
• Track and monitor project timelines and budgets, highlighting potential delays or cost overruns.
Drive Sales & Growth:
• Greet customers, understand their needs, and curate product recommendations across lingerie, apparel, accessories, and fragrances. Convert interest into sales by showcasing product features and benefits. Bra Fitting Expertise:
• Victorias Secret prides itself on its Best Fit for You experience. I was trained to provide exceptional bra fitting services, ensuring customers find the perfect size and style for comfort and confidence. Exceptional Customer Service:
• Create a welcoming and positive shopping environment. Actively listen to customer needs, answer questions, and offer styling advice. Product Knowledge:
• Stay up to date on current promotions, new arrivals, and Victorias Secrets product range. Be prepared to recommend complementary pieces and highlight ongoing sales. Teamwork & Collaboration:
• Achieve store goals and provide seamless customer service.
• Maintain a clean and organized sales floor, assist with cashiering duties, and process returns or exchanges.
• Provides assistance and information to customers, answering questions about products, store policies, promotions, and locations of items.
• Resolves customer complaints and issues, aiming to ensure customer satisfaction.
• Handle returns and exchanges, following store policies and procedures.
• Assist with tasks like directing customers to departments or providing product recommendations.
• Oversee and manage all aspects of pharmaceutical production, ensuring quality, efficiency, and adherence to regulations (e.g., cGMP, FDA).
• Ensuring timely delivery of products.
• Manage inventory control, including forecasting demand, optimizing stock levels, and minimizing waste.
• Source and manage raw materials and suppliers, ensuring quality and cost-effectiveness.
• Lead and motivate the team, ensuring safety, productivity, and adherence to procedures.
• Provide training and development opportunities for staff to maintain their skills and knowledge.
• Foster a positive and collaborative work environment.
• Develop and manage operational budgets, controlling costs and maximizing efficiency.
• Identify and implement cost-saving initiatives to improve profitability.
• Monitor and report on key performance indicators (KPIs) related to production, quality, and costs.
• Manage the receipt, processing, and fulfillment of hospital and pharmacies orders, ensuring accuracy, timeliness, and adherence to regulations.
• Maintain strong communication and collaboration with hospital staff regarding orders, potential shortages, and delivery timelines.
• Provided exceptional customer service to a high-end clientele at \[Upscale Supermarket Name\], ensuring a positive and efficient checkout experience.
• Processed customer transactions efficiently and accurately using various payment methods (credit cards, debit cards, cash, mobile wallets).
• Maintained a clean and professional cashier station, ensuring a positive presentation of store merchandise.