Manger E-commerce Operations
Croma, Infiniti Retail Limited
مجموع سنوات الخبرة :12 years, 4 أشهر
Managing Ecommerce operations in CDIT business. handling the ecommerce website for one of the largest CDIT retailer in India. Operations, web content, Merchandising, Payments, Marketing, Omnicommerce, supply chain management are the major part of my profile.
• Website development through backend panel support of buildabazaar (SaaS Module)
• Management of all website related Database, Order Processing of entire web orders
• Responsible for Analysis of orders, web traffic, Creating daily, weekly and monthly Reports
• Managing the team responsible for online marketing, SEO, Social Media, Graphic desining
• Managing for a customer support operations
• Working as Affiliation Marketing Management (Tie-ups and Operations), Coordination with Third Party Alliances
• E-commerce portal management
• Category management
• Responsible for management of add, update, delete of product, category, promotions etc.
Domain Knowledge: E-Commerce
Web sales through omni channel concept, merchandising and web operations for 1700+ Jio Stores pan India
• Working as Affiliation Marketing Management
• Working with Account Team regarding order processing of affiliates.
• Follow up with Warehouse team regarding Inventory, order fulfilment etc.
• Coordination with Third Party Alliances
• Management of all website related Database and Report
• Management of backend operation, ERP system and system admin
• SEO, Social Media, Analysis of orders and Reporting
• Responsible for management of add, update, delete of product, category, promotions etc.
• Coordination with customer care team
computer engineering