Project Manager ERP
SoftLabs Pty Ltd
Total years of experience :24 years, 2 Months
Manage Epicor implementation projects in Healthcare & Manufacturing.
Create a detailed work plan and the activity sequences needed to successfully complete the project.
Determine the resources (time, staff etc.) required for the project.
Identify project risks & challenges and prepare mitigation plans.
Requirement gathering and preparation of blue print based on EPICOR methodology.
Communicate and Coordinate with off-shore technical team.
Project Management and stake holder engagement.
Import masters/ opening balance (Finance/Inventory) from legacy system.
Prepare the System for training and User Acceptance Test (UAT)
Complete the implementation and move to production.
Ensure a successful execution of odoo ERP Implementation project
Ensure a smooth transition from legacy systems and XL reporting to ERP application
Post go-live phase stabilization, training and workshops for users
Execute rollouts, enhancements and customizations as per business needs
Obtain competitive prices from vendors to ensure cost effectiveness
Administer the IT Infrastructure on premise and cloud, network security, maintaining virus protection software and other high-tech security measures to safeguard the company's information
Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance
Schedule upgrades and security backups of hardware and software systems
Mentor and train IT staff, keep up to date with the latest technologies
Roles & Responsibilities:
Define the scope of the project in collaboration with senior management
Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
Determine the resources (time, money, equipment, etc) required to complete the project
Develop a schedule for project completion that effectively allocates the resources to the activities
Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
Determine the objectives and measures upon which the project will be evaluated at its completion
Key Contributions and Achievements:
Initiated SAP Business One Practice at iWorld Connect in early 2017
Initiated the adaptation of SAP Business One at Almoayyed International Group (Order value USD 1.03 M)
Closed multiple other opportunities, delivered solutions on time (Total order value USD 1.6 M)
Developed and mentored the SAP Business team
Roles & Responsibilities:
Support and maintain restaurant’s online system.
Keep track on daily sales and expenses.
Manage and support staffs.
Introduce new business strategies to improve business based on season.
Generate MIS reports to help management for future change.
Maintain online SQL Database.
Support and troubleshoot PCs, Printers, Security Camera and Network.
Key Contributions and Achievements:
Introduced new loyalty point card system to customers that helps to increase recurring customers.
Roles & Responsibilities:
Managed multiple branches in Bahrain and Kuwait
Reconfigured Orion Advantage ERP, rectified the issues that occurred, retrieved the system into stable condition
Designed MIS reports for proper business analysis
Customized ERP for day to day business processes
Effectively delivered services to internal users and provided specialised technical support as required
Roles & Responsibilities:
Identifying, formulating and documenting user requirements.
Providing advice, expertise guidance and assistance in the system project decision making process and in the development of system proposals and strategies.
Reconfigure Orion Advantage ERP, rectify the issues which was occurred, because of wrong implementation by third party and bring the system into stable condition.
Design and include MIS reports for proper business analysis.
Do the customization in the ERP as per day to day business process change.
Guide the management and users to minimize their workload by using available options in the system or Include new options as per the requirement.
Responsible for the delivery of services to internal users and provide specialized technical support as required.
Online Help Desk user support.
User training.
Oracle Database Administration.
Database backup.
Secure the data from outside threat.
Coordinate with the branches located in different countries
Key Contributions:
Reconfiguration of Orion ERP at Bahrain Head office
Roles & Responsibilities:
Implementation of Orion Advantage ERP at Head office and branches located in different countries.
Identifying, formulating and documenting user requirements.
Providing advice, expertise guidance and assistance in the system project decision making process and in the development of system proposals and strategies.
Design and include MIS reports for proper business analysis.
Do the customization in the ERP as per day to day business process change.
Guide the management and users to minimize their workload by using available options in the system or Include new options as per the requirement.
Responsible for the delivery of services to internal users and provide specialized technical support as required.
Online Help Desk user support.
User training.
Oracle Database Administration.
Database backup.
Secure the data from outside threat.
Coordinate with the branches located in different countries
Key Contributions:
Customized and implemented Orion ERP at different locations under multi company environment
Configured Windows Terminal Server to access Applications from different branches located in different countries.
Roles & Responsibilities:
Meeting clients and identifying, formulating requirements and assign tasks to programmers - design team
Providing advice, expertise guidance and assistance in the system project decision making process and in the development of system proposals and strategies.
Coordinate with development team and design team.
Application testing and debugging and correcting the issues to ensure acceptable quality and integrity of the system and that programs and applications perform to specifications.
Implementation of modules at customer sites
Data migration from legacy database.
User training and after support.
Resolving customer’s issues at the earliest.
Periodic meeting with customers for review of support activities.
Roles & Responsibilities:
Designing and coding of software as per client’s requirements.
Keep coding and design standards as per company standards.
Keep proper documentation.
>Coordinate with existing customers for after support.
Coordinate with delivery team for future upgrades and releases.
Assist junior programmers for coding.
Debugging of some other applications which are already developed and implemented at different customer sites.
Key Contributions:
Implementation of GL, AR, AP modules at Ministry of Labour, Oman finished and signed out before scheduled date.
Conducted user training including Omani Nationals.
Roles & Responsibilities:
Meet users and identifying, formulating requirements
Coordinate with software vendor.
Testing, debugging and rectifying issues to ensure acceptable quality and integrity of the system.
Implement modules and train users.
Data migration from old database.
Resolving user’s issues at the earliest.
Periodic meeting with vendor for review of support activities.
Debugging of in-house developed applications
Key Contributions:
Implementation of SmartDaily at Al Watan News Paper, Oman.
Roles & Responsibilities:
Software development
Designing and coding as per the templates provided by team leader.
Debugging of some other applications which are already developed and implemented at different customer sites.
Meet customers and identifying, formulating requirements
User training and after support.
Resolving customer’s issues at the earliest.