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jinky samonte, inventory manager

jinky samonte

inventory manager·Dashe Beauty Salon

United Arab Emirates

Diploma, International Computer Driving License (ICDL)

Work experience

Total years of experience: 13 years, 10 months

inventory manager

October 2024 - Present

Dashe Beauty Salon

Al Kuwait, Kuwait

October 2024 - Present

An inventory manager is responsible for staying on top of stock control by ordering products at the right time. Depending on the nature of the role, they may also need to evaluate suppliers and secure the most competitive prices, which takes specialist skills and an in-depth understanding of the supply chain.

Company industry:
Personal Care Centers
Job role:
Administration

Sales Associate

September 2022 - September 2024

Black Pearl Jewelry & Accessories Co.

Al Kuwait, Kuwait

September 2022 - September 2024

• Maintaining confidentiality when handling customer transactions by following company policies regarding privacy and security
• Providing friendly, knowledgeable customer service to help customers find the right piece of jewelry for their needs
• Providing customers with product knowledge regarding jewelry types and styles
• Performing administrative tasks such as maintaining inventory records and processing sales orders
• Cleaning and repairing jewelry items to prepare them for sale
• Processing credit card transactions and payments for customer

Company industry:
1379
Job role:
Sales

Front-End Supervisor

May 2019 - September 2022

Emke Group

Manama, Bahrain

May 2019 - September 2022

• Ensuring that company standards are met regarding appearance, cleanliness, and organization of store fixtures
• Training new employees on company policies and procedures
• Communicating with other supervisors to ensure that all tasks are completed in a timely manner
• Setting and enforcing rules for employees, including disciplinary measures for violations
• Managing all aspects of the store’s operations, including hiring, training, scheduling, and payroll management
• Maintained awareness of all promotions, advertisements and new product samples
• Ensuring that customers are satisfied with their shopping experience

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Customer Service Executive

August 2017 - May 2019

Emke Group

Manama, Bahrain

August 2017 - May 2019

• Addressing customer inquiries, concerns, and grievances across multiple communication channels such as telephone, email or social media.
• Delivering prompt and accurate information to ensure the utmost customer satisfaction.
• Resolving customer issues or complaints by diligently identifying the underlying cause, presenting suitable solutions, and following up to ensure a successful resolution.
• Comprehensive product or service knowledge, including detailed features, pricing, availability, and relevant policies or procedures, enables customers to make well-informed decisions.
• Extending technical support to customers encountering difficulties with products, services, or online platforms, adeptly troubleshooting problems and guiding them toward effective solutions.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Cash Supervisor

July 2015 - February 2016

EMKE Group of Companies

Abu Dhabi, United Arab Emirates

July 2015 - February 2016

The customer service job description gives you a good understanding of the tasks, responsibilities and skills involved in customer service work.

Although customer service jobs vary according to sector, the company and the level of the position the fundamental job requirements remain standard for the customer service function in an organization.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Cashier

March 2011 - June 2015

EMKE Group of Companies

Abu Dhabi, United Arab Emirates

March 2011 - June 2015

• Receive payment by cash, credit card, voucher or automatic debits.
• Issue receipt, refunds, credits or due to customer.
• Count money in cash drawers at the beginning of shifts to ensure that amount is correct and there is adequate change.
• Entertain customer with a good relationship.
• Maintain clean and orderly check out areas.
• Establish or identify prices of goods, services or admission, tabulates using calculator, cash registers, price optical scanners.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Filipino Association for Computer Excellence

January 2014

January 2014

Diploma, International Computer Driving License (ICDL)

United Arab Emirates

QNAS & TESDA Center

May 2010

May 2010

Diploma, BASIC COMPUTER LITERACY

Philippines

Vocational Course: QLLCI Training Center, QNAS & TESDA Center- Quezon BASIC COMPUTER LITERACY APRIL 2010 - MAY 2010 SEMINAR ATTENDED: • Youth Leadership Summit Central Main Sariaya, Quezon

Lutucan National High School

April 2005

April 2005

High school or equivalent,

Philippines

Secondary: Lutucan National High School June 2001 - April 2005

Lutucan Central School

April 2001

April 2001

High school or equivalent,

Philippines

Primary: Lutucan Central School June 1996 - April 2001

Skills

Order to Cash
Expert
Order to Cash
Expert
Job Description Development
Expert
Job Description Development
Expert
Credit Card Processing
Expert
Credit Card Processing
Expert
Payment Services
Expert
Payment Services
Expert
Youth Services
Expert
Youth Services
Expert
CASH
Expert
CASH
Expert
CASHIER
Expert
CASHIER
Expert
CREDIT
Expert
CREDIT
Expert
CREDIT CARD
Expert
CREDIT CARD
Expert
KEYBOARDING
Beginner
KEYBOARDING
Beginner
OPTICAL
Expert
OPTICAL
Expert
TYPING
Beginner
TYPING
Beginner
Problem Solving
Intermediate
Problem Solving
Intermediate
Time Management
Intermediate
Time Management
Intermediate
Team Leadership
Intermediate
Team Leadership
Intermediate
Order
Intermediate
Order
Intermediate
Mail
Intermediate
Mail
Intermediate
Multitasking
Intermediate
Multitasking
Intermediate
Order to Cash
Expert
Order to Cash
Expert
Job Description Development
Expert
Job Description Development
Expert
Credit Card Processing
Expert
Credit Card Processing
Expert
Payment Services
Expert
Payment Services
Expert
Youth Services
Expert
Youth Services
Expert

Languages

English
Expert

Training and Certifications

Certifications
Basic Korean Language Training
Aug 2024
Learn to Speak Korean
Jul 2024
Best Cashier
Sep 2013 - Jan 2014