Jiro Zhang, Duty Manager

Jiro Zhang

Duty Manager

Park Regis Dubai

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Education
Experience
2 years, 3 Months

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Work Experience

Total years of experience :2 years, 3 Months

Duty Manager at Park Regis Dubai
  • United Arab Emirates - Dubai
  • July 2011 to September 2013

Assistant Front Office Manager
. Monthly Up Selling target, achievement.
• Check reception check in check out process.
• Answer incoming calls, guest’s inquiries and handle guest’s complaints
. Manage staff, Make train and development for staff,
. Responsible for room blocking, posting guests charges and balances
. Courtesy calls, following on departures
. Executive Lounge daily operation

Education

Bachelor's degree, Education
  • at BEIJING XINGHUA Education
  • September 2007

Specialties & Skills

Customs
Hotel Management
Computer skill,etc

Languages

English
Intermediate

Training and Certifications

• Train the trainer • Supervisor Skill • Motivation and how to handle complain (Certificate)
Date Attended:
November 2012
Valid Until:
November 2013