Technical Support Engineer
Carma
مجموع سنوات الخبرة :9 years, 9 أشهر
Diagnose and resolve unique, nonrecurring problems associated with application software and
operating systems; determine the source of problems and classify their level, priority and nature.
• Company Website Maintenance and Design Modification (PHP (Migrated to Laravel), HTML,
CSS, jQuery, Bootstrap, MySQL, SEO).
• Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers,
mobile devices, phones and another computer and telecommunications equipment (Avaya).
• Maintain inventory of installed software, manage software licensing and create policies and
procedures for upgrades.
• Monitor and Maintain computer systems and networks.
• Set up new users' Email accounts and profiles and deal with password issues.
Hybrid Mobile Application development in Ionic Framework (http://qber.thinkberries.com/).
• Installing supporting and maintaining IT infrastructure.
• Update system as soon as new version of OS and application software comes out.
• Configuration and installation of Apache, Nginx Web servers, PHP and databases like MySQL,
PGSQL in Linux.
• User
Installation and Management of access points.
• Given support for hotel customers in Basic Wi-Fi card driver help, SSID configuration, Login
difficulties, Location specific coverage issues, Email issues etc.
Installing supporting and maintaining IT infrastructure.
• Package Management using Source code, RPM and YUM.
• Configuring Apache Web Server.
• User and group administration.
• Configuration and administration of FTP server.
courses: RHCE (Red hat Certified Engineer) (Certification Number :140-029-596) • RHCSA (Red hat Certified System Administrator) (Certification Number :140-029-596)