Senior IT System Administrator
Al Buhaira National Insurance Company
Total years of experience :6 years, 4 Months
- Managing insurance database through various database tools.
- Support the process of AIMS \[Advance Insurance Management System\] ERP .
- Responsible for planning and coordinating the change management of processes required for the support of ERP systems necessary for business operations.
- Ensure that ERP software meets business requirements and goals, fulfils user requirements, and identifies and resolves systems issues.
- Handled key IT projects like setting up IT infrastructure for new branch, change over technology/software, etc.
- Managing the IT team for projects and day to day activities.
- MIS Analyst / Data Analyst
- Installation, smooth running and back up of linux servers.
- Installation and configuration of Linux servers, HYLAFAX and SAMBA servers.
- Handling Zimbra Email suite.
- Analyzing system logs and identifying potential issues with Mail/Fax Servers & Firewall device.
- Ensuring that the network infrastructure is up and running.
- Responsibility for security of the Network & Servers.
- Coordinating with service providers like Etisalat for all kind of connectivity issues across company offices.
- Company Website Administration & updating the same at regular intervals using Joomla editor.
- Implementation & Monitoring of Kaspersky Antivirus Suite.
- Support users in terms of troubleshooting Hardware and Software problems on their workstations.