Jo Ann Amomonpon

HR Operations Admin cum Office Admin / Secretary في Airswift

• الإمارات العربية المتحدة - أبو ظبي
• مارس 2011 إلى أبريل 2018

HR Operations Admin cum Office Admin / Secretary
Mar 2011 - Apr 2018

- Provide all necessary office services support to the Manager including preparation and compilation of legal documents for submission of tenders and pre-qualification. Effective and courteous handling of telephone calls/ emails/faxes and provide necessary information and guidance or route them to appropriate channels for accurate information. Set up service account to various suppliers on manager’s behalf.
- General correspondence and memos as and when required including independent correspondence on secretarial discretion.
- Petty cash management, purchase orders generation, expense claims processing, support bank account and facilities application, payroll calculation from timesheet as well as invoicing support on certain clients.
- Arrange diary management and meetings - coordinate the venue, accommodation, transportation and meals if required.
- Receive incoming mail by post, log and disseminate where required. Also, dispatch parcel / letters through courier / on hand delivery
- Attend to all customer queries, complaints and interactions with courtesy and respect. Address customer issues and forward them to necessary departments for resolution while always maintaining the professional face of the company.
- Maintain necessary documentation system for efficient and orderly storage and retrieval of documents/information. Maintain and update all necessary records, files and database.
- Doing procurement duties - office supplies, maintains supplies inventory and preparing LPO request. Coordination with the supplier and facilitate timely payments of bills.
- Day to day management of Driver/ PRO management, the office as a whole.
- Administer on-boarding process including collection of documents for visa application, work closely with PRO Officer concerning applications of new, renewing and expiration of Labour Cards/Contracts, Emirates ID’s, Residence Visa of employees and their families
- Conduct orientation of newly hires and go through timesheet and expense claim preparation, payroll schedule and procedures, visa formalities, provide options for long term accommodation and transportation to work
- Process in-country support (i.e family visa application, driving and alcohol licenses application and children schooling options
- Monitors Leaves (Annual, Emergency, Sick, etc.) of staff in coordination with Finance/Accounts Department for Payroll.
- File, maintain and retrieve information/ records both electronically (HRMS) & print of employees’ important and confidential records and related personal files
- Keeps up to date tracking of employees’ passport, visa and site passes (CNIA) expiry and coordinate renewal the as soon as possible.
- Assist in medical insurance enrolment, renewals and deletion
- Oversee ongoing administration items such as UAE Employment Law changes, immigration procedures, End of Service Benefit (EOSB) and Wage Protection System (WPS). Ensure that the Company's policies and procedures are followed at all times. Managing filing systems and ‘how to guides’ and reviewing operational processes
- Assists in computing final settlements and payment process of outgoing staff
- Arranging travel schedules of drivers, transportation of staff; Hotel and Airline Ticket Booking
- Composed inter-office memos for Company and employees Warnings, Terminations, NOC, Approved holidays, Office memorandums, Employment Certificates and Salary certificates

HR Consultant / Admin (secondment) to Wood Group PSN
Jun 2011 - Sep 2011

- Selected for a 9-week period on secondment to Woodgroup PSN Emirates from then Air Energi to assist in conducting a recruitment campaign in India for their Oman project. Responsibilities includes pre-screening of CVs, collecting feedback on candidates from hiring managers, arranging interviews, collating candidate documents, conducting HR interviews and documenting all interview results.