Joann Macauba, HR & Compliance Manager

Joann Macauba

HR & Compliance Manager

Blue Ocean E & C Trading DMCC

Location
United Arab Emirates - Dubai
Education
Diploma, Human Resource Management
Experience
21 years, 6 Months

Share My Profile

Block User


Work Experience

Total years of experience :21 years, 6 Months

HR & Compliance Manager at Blue Ocean E & C Trading DMCC
  • United Arab Emirates - Dubai
  • My current job since November 2019

Work closely with board of directors and owner
- Perform Human Resource and Admin Functions
- Work closely with the operations and logistics monitor and assist in the shipment
- Develop entails tasks and processes to develop and implement growth opportunities within and
between organizations
- Create of long - term value for an organization from customers, suppliers, markets and
ensures that the organization operates within the law and meets current regulatory standards.
Create and uphold
procedures and policies which they evaluate against best practice

Procurement & HR Operations Manager at Gulf Innovative Resources
  • United Arab Emirates - Dubai
  • September 2016 to September 2018

Bring business and oversee all operations of the company.

Purchase and supply of products to buyer and supplier.

Group Brand & Standards Compliance & HR/Training Manager at Auris Hotels Management & Auris Fakhruddin Hotel
  • United Arab Emirates - Dubai
  • September 2013 to September 2016

Group Brand & Standard Compliance & HR/Training Manager
Auris Hotel Management
Code Business Tower
Al Barsha 1, Dubai, UAE
September 1, 2013 - Present
Certified QMS Lead Auditor (IRCA) - ISO 9001:2008 (TUV Middle East)
Certified Internal Auditor (IRCA) - ISO 9001:2008 (Bureau VERITAS Middle East)
Certified Nebosh - National Examination for Basic Occupational, Safety & Health

ISO/IMS Manager
• Reporting directly to Managing Director
• Work with Hotel GM’s & HOD in preparing Department Procedures & Implementation
• Conduct Hotel Inspection & Audit of individual Hotel within UAE & GCC
• Recommend changes in the Department/Organization.
• Recommend Organizational Development and Structure for Salary and Grading
• Design, recommend and prepare company policies, procedures and work instructions
• Organize and Review all Dept. Quarterly Result for Management Review Meetings.
• Collect data for measurement to Quality Objective, Targets & KPI
• Verify Corrective Action Reports and Preventive Action Reports.
• Monitor and verify Non-Conforming Products and Customer Complaints
• Prepare and maintain all ISO required documentation.
• Train organization on ISO 9001, ISO 14001 and ISO 18001 documented procedures.
• Represent company for customer quality audits, external audit from certification body and government officials.
• Conduct Suppliers Audit to Major Suppliers in the company
• Review and Propose Budget for new Branches/Location for ISO Certification and monitor the implementation of the system and conduct audit to newly operate locations before 3rd Party Certification


HR & Training
• Prepare Payroll, Leave Administration, Ticket Entitlement and other through Paytrax
• Provide professional coordination in the planning, design, implementation, and administration of job classifications, compensation and benefits programs across all Hotels (GCC & South Africa)
• Oversee the preparation of vacancy announcements; Review applications and sending lists of qualified candidates to concern department
• Represent Human Resource in short listing and interview panels. This function shall include the outlining of procedures and advising on the interview processes as appropriate:
• Review interview reports on candidates and reports by the Department panels
• Oversee the preparation and submission of recommendations on selection and promotion of staff
• identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;
• designing and developing training and development programmes based on both the organization's and the individual's needs; Training Need Analysis
• Prepare, maintain and implement annual training calendar considering the costs of planned programmes and keeping within budgets as assessing the return on investment of any training or development programme is becoming increasingly important; working in a team to produce programmes that are satisfactory to all relevant parties in an organization, such as dept. managers/ supervisors, and senior managers
• Developing effective induction and cross training programs and behavioral trainings like Basic Leadership and Supervisory Training etc.
• Implement and conduct annual performance evaluation devise individual learning and succession planning; managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organization;
• Monitoring and reviewing the progress of trainees through questionnaires, evaluation and discussions with managers/supervisors; ensuring that statutory training requirements are met; evaluating training and development programmes;
• Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment;

ISO Certified Lead Auditor/Deputy Mgnt Rep/HR Training at Transgulf Readymix Concrete Co. LLC
  • United Arab Emirates - Dubai
  • October 2010 to August 2013

• Reporting directly to Managing Director, General Manager and Support Service Manager.
• Schedule and conduct Internal Audits to stations and department/s.
• Recommend changes in the Department/Organization.
• Recommend Organizational Development and Structure
• Design, recommend and prepare company policies and procedures
• Organize Management Review Meetings.
• Collect data for measurement to Quality Objective and Targets
• Verify Corrective Action Reports and Preventive Action Reports.
• Monitor and verify Non-Conforming Products and Customer Complaints
• Prepare and maintain all ISO required documentation.
• Train organization on ISO 9001, ISO 14001 and ISO 18001 documented procedures.
• Represent company for customer quality audits, external audit from certification body and government officials.
• Prepare and review company policies, procedures and work instructions.

Sr. HR Officer
• identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;
• designing and developing training and development programmes based on both the organization's and the individual's needs; Training Need Analysis
• considering the costs of planned programmes and keeping within budgets as assessing the return on investment of any training or development programme is becoming increasingly important;
• working in a team to produce programmes that are satisfactory to all relevant parties in an organization, such as dept. managers/supervisors, and senior managers
• developing effective induction programmes;
• conducting performance evaluation
• devising individual learning plans;
• producing training materials for in-house courses; etc.

HR/IMS Specialist at Al Ghurair Group
  • United Arab Emirates - Dubai
  • November 2008 to August 2010

Assist and work with Group HR Manager in daily department operations and implementation of company policies.
• Calling/Screening of applicants CV’s/Resume from Junior to managerial positions
• Review and appoint Recruitment Agencies locally and internationally
• Coordinate with local and international recruitment agencies in seeking qualified applicants with
high profile including Philippines, Pakistan, Nepal India, GCC, Levant Region, North & West
Africa and Asia Pacific
• Conduct the in-depth interview, examination, psychological interpretation and prepare applicant’s interview evaluation and recommendation.
• Facilitate and prepare Salary / Appointment Offer.
• Prepare and maintain Yet to Join and Joining Report of 3 business units (Bustan Macaroni &
Noodles, Arabian House Distribution & Al Jabal Poultry Farm)
• Maintain and monitor Manpower Planning and Deployment · Conduct General Orientation to newly
hired employee · Prepare, maintain and implement annual training calendar.
• Conduct IMS Awareness Training, Behavioral training and Induction Program to all employees
• Preparation of Monthly Recruitment Report from Production Operators to Managerial Level.
• Salary& Grading Management, Recruitment Budget and Annual Business Unit Budget
preparation for 4 businesses including new KSA project · Maintaining and aligning Salary Structure and Grade of employees · Prepare, conduct and evaluate employees’ performance appraisal.
• Prepare summary of employees for promotion, special increments or bonuses.
• Monitor and prepare report of newly joined employees, terminated, resign and absconded
employees thru Oracle HRMS and Dashboard Report
• Monitoring and Preparation of memo for employees who have company violations based on the
Company Code of Discipline / Good Manufacturing Practices / Rules and Regulations.
• Performed Employee Relation work such investigation, negotiation and counseling of employees’
work/personal problems
• Prepare Monthly Retention Rate, Employees Offenses and its nature and Exit Interview Survey.
• Appointed as IMS Specialist/Auditor, to maintain, control, implement and audit ISO documentation,
GMP and HACCP of both business unit Bustan Macaroni and Noodles / Al Jabal Poultry Farm.

Asst. HR Manager at Terumo Philippines Corporation
  • Philippines
  • March 2005 to November 2008

• Provide professional coordination in the planning, design, implementation, and administration of job classifications, compensation and benefits programs across the hotel
• Oversee the preparation of vacancy announcements; Review applications and sending lists of qualified candidates to concern department
• Represent Human Resource in short listing and interview panels for GM’s & HOD’s. This function shall include the outlining of procedures and advising on the interview processes as appropriate:
• Oversee the preparation and submission of recommendations on selection and promotion of
• staff.
• Prepare and implement HR Policies and Procedures; implementation of Performance Management
System and conducting training to all employees.
• Review Compensation & Benefits of Employees; Monthly Salary through Pay Trax (I-Payroll) system and W PS.
• Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with HOD’s and human resources departments in each hotel designing and developing training and development programmes based on both the organization's and the individual's needs; Training Need Analysis
• Prepare, maintain and implement annual training calendar considering the costs of planned programmes and keeping within budgets as assessing the return on investment of any training.
• Developing effective induction and cross training programs and behavioral trainings like Basic
• Leadership and Supervisory Training etc.
• Implement and conduct annual performance evaluation devise individual learning and succession planning; managing the delivery of training and development programmes and in a more senior role, devising a training strategy for the organization;
• Monitoring and reviewing the progress of trainees through questionnaires, evaluation and Discussions with managers/supervisors; ensuring that statutory training requirements are met;
• evaluating training and development programmes;
• Amending and revising programmes as necessary, in order to adapt to changes occurring in the Work
environment;

Asst HR & Gen. Affairs Manager at Sumitomo Heavy Industries Manufacturing & Services
  • Philippines
  • October 2001 to March 2005

• Provide professional coordination in the planning, design, implementation, and administration of job classifications, compensation and benefits programs across the hotel
• Oversee the preparation of vacancy announcements; Review applications and sending lists of qualified candidates to concern department
• Represent Human Resource in short listing and interview panels for GM’s & HOD’s. This function shall include the outlining of procedures and advising on the interview processes as appropriate:
• Oversee the preparation and submission of recommendations on selection and promotion of
• staff.
• Prepare and implement HR Policies and Procedures; implementation of Performance Management
System and conducting training to all employees.
• Review Compensation & Benefits of Employees; Monthly Salary through Pay Trax (I-Payroll) system and W PS.
• Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with HOD’s and human resources departments in each hotel designing and developing training and development programmes based on both the organization's and the individual's needs; Training Need Analysis
• Prepare, maintain and implement annual training calendar considering the costs of planned programmes and keeping within budgets as assessing the return on investment of any training.
• Developing effective induction and cross training programs and behavioral trainings like Basic
• Leadership and Supervisory Training etc.
• Implement and conduct annual performance evaluation devise individual learning and succession planning; managing the delivery of training and development programmes and in a more senior role, devising a training strategy for the organization;
• Monitoring and reviewing the progress of trainees through questionnaires, evaluation and Discussions with managers/supervisors; ensuring that statutory training requirements are met;
• evaluating training and development programmes;
• Amending and revising programmes as necessary, in order to adapt to changes occurring in the Work
environment;

Education

Diploma, Human Resource Management
  • at Cambridge International University
  • August 2012

human Resource Management

Diploma, ISO 9001 Certified Lead Auditor - IRCA
  • at TUV MIddle East
  • August 2012

international organization for standardization for quality services & products, safety & health and environment

Master's degree, Public administration - Human Resource Management
  • at Polytechnic University of the Philippines
  • April 2002

Studied all facets of Human Resource Management which includes recruitment, interview & selection, training & development, performance management, organizational development, manpower planning & budget, compensation & benefits plus administration part of HR

Bachelor's degree, Bachelor in Tourism Major Hotel & Restaurant Management
  • at Liceo de Cagayan University
  • March 1998

management of hotel and restaurant

Specialties & Skills

Performance Appraisal
Recruitment & Selection
Training
Manpower Planning & Budgeting
Recruitment, Training, Performance Management, Organizationa Development, Manpower, and ISO Auditing
Policies & procedure
Manpower Budget
Recruitment, training & development, performance management, management system, payroll
Organizational development
Recruitment Interview & Selection, Training & Development, Performance Management, Policies & Procedure, management system audit,

Languages

English
Expert

Memberships

Filipino Human Resource Association UAE
  • Member
  • October 2010

Training and Certifications

Lead Auditor Certified by IRCA (UK) (Certificate)
Date Attended:
June 2012
Valid Until:
June 2012

Hobbies

  • Reading, Running