Joann Visperas, Administrative

Joann Visperas

Administrative

Smart Touch IT Advanced Solutions LLC

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Information Technoly
Experience
11 years, 3 Months

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Work Experience

Total years of experience :11 years, 3 Months

Administrative at Smart Touch IT Advanced Solutions LLC
  • United Arab Emirates - Abu Dhabi
  • April 2016 to April 2018

• Handle and screen phone calls and redirect them when appropriate.
• Prepare purchase orders and correspondences
• Prepare invoices, petty cash payments and provide assistance to bookkeeping
• Sending and receiving and responding to emails/faxes and distributing it to the concerned person
• Supporting Top Management and Accounts Department
• Provides assistance in the process of finding, agreeing terms and acquiring goods,
services or works from an external source, often via a tendering or competitive bidding process.
• Prepares Project Monthly Report.
• Maintain electronic and paper records ensuring information is organized, easy and accessible.
• Provides assistance for recruiting new staff and monitors expiration of visas and medical insurances.
• Make travel arrangement for executive
• Answer incoming calls, send response emails and potentially assist with the showing of properties.
• Provide support to agents and brokers during the sales process, including preparing documents,
scheduling appointments, and sending emails.
• Maintain client database (CRM) and communicate with customers, other agents,
and service providers throughout the closing process.
• Produce listing marketing materials (printed collateral, websites, etc.)
and assist with social media campaigns
• Assist with showings, open houses/broker events, schedule inspections, signings, appraisals,
and service provider appointments

Account Officer at Center for Agriculture and Rural Development
  • Philippines
  • April 2010 to July 2015

• Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services
• Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
• Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
• Completes special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
• Obtain compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
• Balance currency, coins, checks in cash drawers at the ends of shifts and calculate daily transactions using computers and calculators.
• Cash checks and pay out money after verifying that signatures are correct.
• Received checks and cash for deposit, verify amount and check accuracy of deposits slips.
.

Store Sales Supervisor at Golden Abc Incorporated
  • Philippines
  • October 2007 to March 2010

⦁ Provide assistance and information concerning to the manager about the store.
⦁ Coordinate with the manager by discussing of monthly reports.
⦁ Aware on tract for similar market prices to achieve competetive offers to prospect buyers.
⦁ Assigned in signing of documents and forwarding reports to the main office for important transactions.
⦁ Prepare documents for monthly district meeting such as representation of sales figures.
⦁ Responsible for daily sales cash deposit.
⦁ Motivate sales team on how to improve the daily/monthly target.
⦁ Attends seminars and brand training sessions to improve sales techniques

Cashier Specialist/ Sales Staff at Golden ABC Inc.
  • Philippines
  • June 2006 to September 2007

⦁ Operation of point-of-sale devices in order to complete sales transactions which may involve cash, checks, credit cards, gift cards, store credits, coupons, marketing promotions, and loyalty rewards club points.
⦁ Know the rules, procedures, and regulations and ready to enforce all of the company and retail store policies.
⦁ Knowledgeable about current promotional offers, sales, discounts, coupons, loyalty club rewards, and any other short-term events that affect sales activities.
⦁ Resolve customer issues effectively so that each customer walks away with the most positive impression possible.
⦁ Handle cash and crredits and close out till the end of the day.
⦁ Welcomes customers by greeting them; offering them assistance.
⦁ Helps customer make selections by building customer confidence; offering suggestions and opinions.
⦁ Directs customers by escorting them to racks and counters; suggesting items.
⦁ Process price and shelve incoming products.
⦁ Assist in cleaning and maintenance of the store.
⦁ Effectively communicate Store policies to customer.

Education

Diploma, Information Technoly
  • at Collegio de Dagupan
  • April 2003

Specialties & Skills

Public Relations
Office Work
Business Development
Marketing
⦁ Customer Service ⦁ Business Awareness ⦁ Interpersonal Skills ⦁ Selling Skills ⦁ Obtain Qoutas ⦁ Re

Languages

English
Expert

Hobbies

  • reading