Joanna Habchi, Human Resources Generalist

Joanna Habchi

Human Resources Generalist

class sport

Location
Lebanon - Beirut
Education
Bachelor's degree, Human Resources Management
Experience
10 years, 4 Months

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Work Experience

Total years of experience :10 years, 4 Months

Human Resources Generalist at class sport
  • My current job since February 2018
Assistant marketing manager at Class Sport Mansourieh
  • My current job since February 2018

Job description:
• Plan, organize, and implement market survey to obtain data that provides insight to
market
• Trends and consumer requirements.
• Interpret data obtained from market research/survey to produce results useful in taking
effective business decisions.
• Carry out demographic surveys to identify potential customers.
• Contact potential customers through emails, calls, and home visits to create
product/service awareness.
• Employ knowledge of company goals in carrying out marketing operations.
Customer service, guest relations and cashier, Waves Aqua Park, Lebanon (Summer 2015,
2016, 2017)
Job description:
• Welcoming customers, answering their questions, helping them locate items, and
providing advice or recommendations.
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt
to every customer.
• Processing refunds and exchanges, resolving complaints.

Hostess
  • January 2013 to January 2017

Job description:
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort
them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat Guests in either the bar or dining area depending on their preference
• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff
to the service staff
• Observant to Guests’ needs throughout dining experience to ensure they receive high quality
service.

Education

Bachelor's degree, Human Resources Management
  • at La Sagesse University
  • January 2019

in

High school or equivalent, Human Resources Management
  • at Beit Mery Official School
  • January 2014

, Lebanon (

High school or equivalent, Human Resources Management
  • at Rosary Sisters School
  • January 2011

,

Specialties & Skills

BENEFITS ADMINISTRATION
CASHIER
CUSTOMER SERVICE
DATABASE ADMINISTRATION
ELECTRONICS
HUMAN RESOURCES
MARKET RESEARCH
MARKETING

Languages

Arabic
Expert
English
Expert
French
Expert