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Joanne Samaniego, administrative assistant

Joanne Samaniego

administrative assistant·MFS Accounting and Bookkeeping Services

United Arab Emirates

Bachelor's degree, Entrepreneurship

Work experience

Total years of experience: 13 years, 5 months

administrative assistant

January 2023 - Present

MFS Accounting and Bookkeeping Services

Quezon, Philippines

January 2023 - Present

• Managed client accounts, invoicing, and financial documentation for multiple small business clients, ensuring 100% on-time reporting and
compliance.
• Supported daily bookkeeping operations, including expense tracking, reconciliations, and record organization, improving internal workflow
efficiency.
• Assisted senior accountants with monthly financial summaries, contributing to more accurate client decision-making.
• Maintained organized digital and physical records, reducing retrieval time and audit preparation delays.
Company industry:
Corporate Management Office
Job role:
Customer Service and Call Center

Cashier

July 2016 - Present

Sah El Nom Café and Restaurants

Dubai, United Arab Emirates

July 2016 - Present

• Drove higher average transaction values by promoting menu add-ons and upselling high-margin items.
• Delivered fast, accurate point-of-sale transactions during peak service hours while maintaining excellent customer experience.
• Contributed to repeat customer visits through consistent service quality and relationship-building.
Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

Cashier

January 2013 - Present

Lapostreria

Dubai, United Arab Emirates

January 2013 - Present

• Increased daily sales through effective upselling and cross-selling during customer interactions.
• Built strong customer relationships, supporting customer retention and repeat business.
• Maintained cash accuracy and transaction integrity in a high-volume retail environment.
Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

Education

Grabsum School Inc.

April 2025

April 2025

Bachelor's degree, Entrepreneurship

Philippines

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
BOOKKEEPING
Intermediate
BOOKKEEPING
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
EXPENSE MANAGEMENT
Intermediate
EXPENSE MANAGEMENT
Intermediate
FILE ORGANIZATION
Intermediate
FILE ORGANIZATION
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RECONCILIATION
Intermediate
RECONCILIATION
Intermediate
Customer Service
Beginner
Customer Service
Beginner

Languages

Filipino

Beginner

English

Beginner

Training and Certifications

Certifications
TESDA National Certificate II in Agricultural Crops Production
TESDA National Certificate II in Bread and Pastry Production
TESDA National Certificate II in Organic Agriculture Production
TESDA National Certificate II in Agro-Entrepreneurship

Hobbies and interests

Small business and entrepreneurship topics

Recognized for academic excellence as a consistent Dean’s Lister and awardee for Best in Business Plan, with multiple TESDA National Certificates supporting a strong foundation in business and practical skills.