Joby  Stephen, Assistant Manager Sales

Joby Stephen

Assistant Manager Sales

MG

Location
Qatar - Doha
Education
Higher diploma, MBA
Experience
19 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 1 Months

Assistant Manager Sales at MG
  • India
  • July 2021 to January 2024

Here, I could spearhead and traverse through multiple facets of sales and business development and achieve
due appreciation from my clients and colleagues.

Handling Corporate and retail customers.
• Customer qualifying process, identified potential customers and arranged cold calling to transform them into our
clients.
• Guided potential and existing customers in meeting their purchase requirements.
• Prioritized sustainability and long-term customer relationships in my duties.
• Helped customers meet the vehicles aligning with their demands and proving the same through test drives
• Regular field visits to ensure customer satisfaction and confirm the correct implementation of new
Business and sales strategies.
• Develop good relationship with Key accounts and maintain sustainability of business
• Demonstrating vehicles to customers and taking them for test drives
• Suggesting financial options according to the budget constraints of clients
• Successful closing of deals and handing over the vehicles
• Effective management & monitoring of sales field operations
• Proper maintenance of system processes and reports
• Conduct regular customer/field visits to assess business requirements and maintain healthy
relationship to ensure top customers satisfaction level.
• Maintaining healthy relationships with clients by collecting their genuine feedback
• Safe storage and protection of all customer and sales-related documents
• Sales Satisfaction Index. Market Intelligence & Competitor's knowledge.

key account manager at Al yousuf Motors
  • United Arab Emirates - Abu Dhabi
  • May 2018 to January 2021

The major perk I received during this tenure was the comprehensive upskilling I could bring to my skillset. By placing
myself at the peak of gaining hands-on experience through training programs concentrated in Digital Marketing, LinkedIn
Sales Navigator, Digital & Social Media, Certificate in Key Account Management and Nissan Product Training, I could
increase the depth of my knowledge base. Furthermore, I could employ them towards my professional duties.
• Tracked the status of projects, markets, customer news and development
• Analyzed sales performance on a regular basis to maximize target achievement
• Using Linkdin and other social platforms to identify potential customers and utilized the merits of the platform to
identify potential sales leads.
• Maintained system process and due reports.
• Analyzed sales satisfaction index, market intelligence and competitor knowledge for organizational advantages.
• Fulfilled revenue and sales generation as per expectations.
• Achieved sales target as well as healthy relationship with the clients
• Prioritize sustainability and long term customer relationships in my duties

Skills: Sales Performance Analysis · System Process and Report Maintenance · Client Relationship Management · Revenue
and Sales Generation

Senior Sales Consultant at Arabian Automobiles
  • United Arab Emirates - Dubai
  • February 2015 to March 2019

Tracked the status of projects, markets, customer news and development
• Enforced sales practices to achieve company goals
• Contributed massively to my team in fulfilling the requirements of clients
• Implemented Customer Qualifying Process. Corporate Sales - Vehicle Sales. Through cold calling achieved the target
of establishing trustworthy relations with potential leads and arranging meetings to take the business forward.
• Collaborated with multiple teams to initiate sales and convert them to our clients.
• Utilized a combination of platforms, like social media to search for sales leads and business growth.
• Maintained good relationships with key accounts, Assisted in monitoring sales field operations.
• Collected regular feedback from customers on the services provided and their durability.

Skills: Customer Qualifying Process · Cold Calling · Social Media Utilization for Sales Leads · Key Account Relationship
Management · Sales Field Operations Monitoring

Senior Sales Consultant Fleet Sales at Autorent Car Rentals LLC
  • United Arab Emirates - Abu Dhabi
  • October 2011 to January 2015

Attained appreciation from the management complemented by the victory of getting the Most Improved Team 2015 award.
• Tracked the status of projects, markets, customer news and development
• Utilizing my prior professional experience in the car rental industry, I could showcase commendable performance
while identifying, establishing and developing relationships with prospective clients.
• Dealt with the rental sales of Mid-size to Luxury cars.
• Identified beneficial improvements as per industry trends.
• Took extra care in enforcing organization standards and conducting quality sales practices.
• Employed and managed the overall sales operations in the territories allocated.
• Executed strategic business plans to maximize profits and revenue expectations of the company
• Implemented trendsetting sales strategies and accomplished proper results
• Analyzed and reviewed the sales activities and performances.

Skills: Mid-size to Luxury Car Rental Sales · Industry Trend Analysis · Sales Operations Management · Sales Activities and
Performance Review · Sales Strategy Implementation

corporate sales officer at Dubai First
  • United Arab Emirates - Dubai
  • July 2010 to September 2011

This tenure gave me the breakthrough for which I have been striving since the beginning of my career. The first time I
received an official appreciation for my hard work and passion to achieve excellence through the right sales practices is
memorable and motivates me to this day. I was acknowledged for successfully achieving the sales targets and completing
them within the deadline.
• Ensured a high level of consumer satisfaction, consistent tie-ups with existing customers and good relationships
with potential customers.
• Took extra care in enforcing organization standards and conducting quality sales practices.
• Verified documents and submitted them with a 100% success ratio.
• Comprehending the possibilities, promoted the sales of personal loans or credit cards in the allocated markets.
• Investigated competitors and devised effective counter strategies, implemented sales & marketing strategies within
a team
• Ensured total compliance in terms of compliance risk, credit policy, documentation, operational risk and group
regulatory control standard.

Skills: Tie-ups with Existing Customers · Competitor Analysis · Sales & Marketing Strategy Implementation · Document
Verification

Senior Sales Executive at Carzonrent Car Rentals Pvt Ltd
  • India - Kerala
  • May 2006 to December 2009

Owing to my prior experience, I got allocated to manage the sales operations at the retail/corporate level in a
particular territory
• Working with multi-talented professionals, executed business plans for navigating profitability and revenue
generation
• Implemented sales strategies after multiple brainstorming sessions and discussions.
• Conducted daily sales reviews and maintained reports
• Enforced dedicated systems, processes and reports for the allocated territory
• Reported to the higher management on the sales targets, performances, reports and client relationships
• Accomplished quarterly sales targets
Skills: Business Plan Execution · Sales Strategy Implementation · Client Relationship Reporting · Daily Sales Reviews and
Reports Maintenance.

Senior Sales Executive at Bergguren Car Rentals Pvt Ltd
  • India - Kerala
  • January 2004 to March 2006

This is the first time I entered the automobile industry, especially, the car rental industry. A perfect introduction to a
spectrum of challenging professional endeavors.
Regular sales analysis
Displayed key marketing and analytical skills while implementing sales strategies
Achieved the benchmark of 100% achievement of Individual targets
Top-notch Customer Relationship Management
Managing key relationships with customers.
Ensure key sales targets achieved in a quarterly.
Regular coordination with clients/corporate for feedback on account & other inputs-CRM.
Drafted and updated sales pins regularly
Revenue generation as per the set expectations.
Maintaining MIS reports on a daily basis

Skills: Sales Analysis · Customer Relationship Management · MIS Reports Maintenance · Individual Target Achievement

Education

Higher diploma, MBA
  • at ISBM
  • January 2012

Specialties & Skills

Follow Up
Identifying New Business Opportunities
Market Analysis
Sales Target Achievement
Business Relationship Building
Time management
Negotiation
Active listening
Key Account Management
Communication
Prospecting

Languages

English
Expert
Malayalam
Native Speaker
Tamil
Expert
Hindi
Expert
Kannada
Intermediate

Training and Certifications

Linkdin Connect (Certificate)
Date Attended:
December 2018
MG Product Training (Certificate)
Date Attended:
June 2019
NISSAN Product Training (Certificate)
Date Attended:
February 2017

Hobbies

  • Hiking
  • Fishing
  • Driving