Shop Supervisor
Paris Group
مجموع سنوات الخبرة :19 years, 9 أشهر
• Report to Area Manager for customer feedbacks and store operations.
• Manage the whole shop in staff scheduling, product merchandising and sales performance and reporting.
• Provide in-house orientation to familiarize new staff to the brand
• Training new staff and senior staff on handling shop responsibilities such as Merchandising and Customer Service
• Responsible for stock replenishment and new products
• Achieve the sales target
• Handling customer complaints
• Promote team work maintain floor and stock merchandise, etc
• Selecting new products and reviewing the old
• Distributing the new arrivals to the right store
• Ensuring the products are delivered on time
• Helping to interpret reports and predicting future sales
• Pitching ideas to senior management
• Stock control
• Promoting products
• Reacting to any changes in customer demand
• Maintaining relationships with existing suppliers while seeking new ones
• Getting feedback from customers
• Supporting design and production teams
• Consistently achieved corporate objectives by selling-in marketing and visual programs for brands.
• Worked with marketing, advertising, merchandising and to develop strategies that generated sales of new or selected products.
• Designed and coordinated special onsite events and incentive programs to promote brand awareness and increase sales.
• Negotiated with visual and merchant teams for appropriate space and shop enhancements to improve flow and increase sales.
Team Leadership
• Trained merchandise coordinators and sales associates to implement merchandising and visual strategies to support company-wide, on-floor programs.
• Worked with store planning teams to create floor plans consistent with product assortments and key initiatives.
• Coached and directly managed Retail Marketing Specialist to ensure accurate budget management, daily operations and prompt resolution of issues. Provide motivation and evaluation to foster staff development.
• Provided training tools and direction to selling specialists in partnership with account and brand management team.