Admin Assistant
Kuwait Foundation for the Advancement of Science
Total years of experience :27 years, 10 Months
1. In charge of correspondence between the Foundation and the Stakeholders.
2. Ensure the payment for the companies is done in a timely fashion.
3. An effective team player in creating a homogenous environment between different reporting levels and upper management at the Foundation.
4. Revise department budgets yearly.
1. Oversee the implementation of an effective grievance policy, which seeks to address and resolve employee grievances efficiently, and on a timely basis.
2. Ensure that the company’s performance appraisals are conducted on a timely basis as per policies and procedures; assist the Moderation Committee in moderating performance appraisals.
3. Assist company management in establishing training and development plans and initiatives that seek to further enhance the knowledge, skills and abilities of company employees; evaluate implemented training and development initiatives to ensure their success at contributing to greater employee performance.
4. Ensure that company career management process seeks to enrich the career paths of high performing employees through providing opportunities for employee transfers between the firm and Sister Companies.
5. Oversee the preparation of HR related documentation (e.g. employment contracts, employment offer letters, termination letters, salary certificates, salary continuation certificates, promotion letters, increment letters, warning letters etc.); review documentation to ensure their accuracy.
Feb 2012 - Present Kuwait Fund For Arab Economic Development
❖ Coordinates internal and external work flow between the Director General office and the Management Deputies, including preparation of meetings, communication and follow-up.
❖ Provides office support, data entry, arranging appointments, meetings and conferences registrations.
❖ Manage and coordinate travel arrangements and business meetings.
❖ Composes correspondence, types and prepares memos, letters and reports.
❖ Distributes meeting agendas and delivers minutes.
❖ Primary contact to the Board of Directors' offices and organizing Board meetings.
❖ Responsible in the handling of confidential information for various Investment portfolios.
❖ Provides a variety of responsible and confidential executive secretarial duties dealing with between high ranking International Government Officials and high level Government Sectors in Kuwait.
❖ Maintained Director's schedule, correspondence and travel arrangements.
Other Responsibilities
❖ Greets and receives high-level officials/VIP and arranges for meeting requests.
❖ Maintains office scheduling and event calendars.
❖ Reviews, organizes and distributes mail.
❖ Owns Scheduling for Internal Investment Department's Staff monthly meetings and mail
July 2010 - Dec 2011 Touristic Enterprises Company
❖ Executive Assistant for Executive Management.
❖ Managing filing system.
❖ Organizing the office layout and maintaining supplies of stationery and equipments.
❖ Organizing and sharing meetings with our staff - in lower paid roles this may include typing the agenda and taking minutes of meetings.
❖ Following up all his correspondence, contract and tenders.
❖ administrative duties, such as filing, faxing, copying and mailing
Jan - June Al - Safat Enterprise Solutions Co.
❖ Developing and implementing new administrative system, such as record management.
❖ Managing filing system.
❖ Organizing the office layout and maintaining supplies of stationery and equipments.
❖ Organizing and sharing meetings with our staff - in lower paid roles this may include typing the agenda and taking minutes of meetings.
❖ Overseeing the recruitment of new staff.
❖ Responding the customer inquiries and complaints.
❖ Maintaining the condition of the office and arranging for necessary repairs.
❖ Recording office expenditure and managing the Budget.
2007- 2009 Gulf International General Trading & Contracting Co.
❖ Admin officer and all the secretarial job for the CEO.
❖ Following up all his correspondence, contract and tenders.
❖ Prepare for meetings and correspond with member representatives on upcoming meetings
❖ Prepare correspondences, document invoices, including materials for payment of trainers
❖ Maintain in-office calendar and training calendar, keeping track of schedules/appointments
❖ Format monthly newsletter and membership directory
❖ Create and reconfigure client databases
❖ Received cash and check receipts, maintained ledger book and computer record of bank deposits
❖ Wrote and distributed employee and contractor checks
❖ Organized materials for various training sessions, registered participants, prepared room and organized catering
❖ Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing
❖ Organized mailing of monthly newsletter
❖ Checked order forms, confirmed and canceled magazine orders
❖ Corresponded with customers
❖ Admin officer and assistant to the individual And life department manager
❖ Prepare for meetings and correspond with member representatives on upcoming meetings
❖ Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing
❖ Posted billing and ran various invoices for member and non-member agencies
❖ Marketing for Misk-Egg Policies.
❖ Underwriting for Misk-Egg Policies.
❖ Corresponded with customers
❖ Handling all the Misk Policies production on the system (amendments & endorsements)
❖ Issuing policies.
❖ Accomplishing the procedure of all the claims of Misk - Egg Policies.
1999 -2002: MTC - Mobile Telecommunication Co.
❖ Executive Secretary for the Call Center Manager.
❖ Answered phones, greeted and assisted visitors, and handled general
❖ administrative duties, such as filing, faxing, copying and mailing
❖ Supervise and manage 170 persons.
❖ Organized mailing
❖ Activating services and answering queries in weekends and holidays. (107 Department)
1996-1998: Lebanese Insurance Co.
❖ Admin Assistant for the General Manager.
❖ Controlling production.
❖ In charge of Policies and Endorsement.
❖ Prepare training for the new staff in insurance.
❖ Controlled the Database.
❖ Answered phones, greeted and assisted visitors, and handled general
❖ Administrative duties, such as filing, faxing, copying and mailing.
❖ Issuing Policies.
❖ Organized mailing
* ELS Language Center (2005) English Semi-Intensive Program
* Cambridge Institute for Private Training (2001) Telephone Service Support
* IPE - Institute for Private Education (1994-1996) Secretarial and Computer Studies Bneid Al Qar, Kuwait.
* Al Hekmeh High School (1995) Salmiya, Kuwait.