Jodie Mendes, Facilities Management Specialist & Project Controls

Jodie Mendes

Facilities Management Specialist & Project Controls

National Bank of Kuwait

Location
Kuwait - Hawali
Education
Diploma, Office Application & Financial Accounting / Tally 9.0
Experience
22 years, 10 Months

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Work Experience

Total years of experience :22 years, 10 Months

Facilities Management Specialist & Project Controls at National Bank of Kuwait
  • Kuwait - Al Kuwait
  • My current job since September 2013

National Bank of Kuwait (NBK) is a premier banking institution in the middle east. It was the first bank to be established in the middle east and is currently rated among the top 50 safest banks in the worlds. NBK enjoys a dominant market share with a large and ever expanding local and regional clientele. NBK also boasts the largest overseas branch network spanning many of the world financial and business centers

1. Receiving complaints from all NBK branches, via the engineering helpdesk and ensuring that all complaints logged are attended to at the earliest and that logs are updated regularly.
2. Managing a team of technicians and delegating work to technicians based on technical skill required especially for electro-mechanical and plumbing jobs.
3. Maintaining a register for all incoming documents, registering all documents and ensuring that they are forwarded to the concerned person.
4. Preparing purchase orders for various jobs that need to be carried out on various NBK locations in Kuwait, including maintenance jobs and jobs related to setting up of new NBK branches.
5. Preparing payments to contractors for all jobs carried out and ensuring that all payments made are in accordance with the purchase order. Maintaining a register for all payments made.
6. Follow up with various contractors to ensure that all purchase orders placed are executed within the stipulated time period.
7. Assisting the Cost Controller at the end of the financial year, in reconciling the various books of the department.
8. Monitoring timely & accurate document control for the department.
9. Inviting bids from various contractors for projects to be awarded, receiving & analyzing bids, preparing offer/contract letters.
10. Preparing overtime sheets for all concerned technicians and forwarding the same to HR department.
11. Update and maintain records in the facility management software YouBim.

Administrative Assistant (Operations & Customer Care) at A.R. Albisher & Z.Alkazemi Co
  • Kuwait
  • February 2011 to August 2013

Abdul Rahman Albisher & Zaid Alkazemi Company is the exclusive distributor of the iconic and luxurious Mercedes-Benz, AMG and Maybach passenger cars in Kuwait. The After-Sales network of Abdul Rahman Albisher & Zaid Alkazemi Company provides state-of-the-art professional services to Mercedes-Benz Passenger Car and Commercial Vehicle customers.
Duties & Responsibilities:
1. In charge of initiating, processing and closing Job Cards & Invoices.
2. Supervising & monitoring auto parts issued to each job card.
3. Managing a team of 14 technicians and delegating work to technicians based on technical skill required. Clocking time In/Out for each job performed.
4. Communicating with the Head Office in Germany for operational requirements, updates, etc. for the department.
5. Ensuring quality standards are maintained in the invoicing process and ensuring that all necessary documents are available and updated at the time of Invoicing.
6. Authorized to make amendments to job cards & invoices as per work requirements.
7. Preparing monthly reports for Job Cards, invoicing, etc.
8. Preparing & auditing invoices for accuracy (Cash, credit, warranty, etc).
9. Responsible for preparing Proforma Invoice/Estimate for a job.
10. Checking for job operations according to ‘standard text’ and ‘flat rates’ (Software ASRA - Mercedes).
11. Checking online for warranty eligibility/ vehicle history (Software ESKULAB- Mercedes).
12. Independently corresponding & following up with customers via mail, telephone for any additional work requirement as specified in the customer file.
13. Monitoring timely & accurate document control for the department.

Administration Assistant at Projacs Kuwait
  • Kuwait
  • January 2010 to May 2010

Duties & Responsibilities:
1. Preparing the required Transmittals and Submittals at the site.
2. Drafting official correspondence for the respective site office (telephone/fax), maintaining logs etc.
3. Maintaining incoming & outgoing document logs and records (Hardcopy & Softcopy documentation).
4. Documenting complaints from tenants and forwarding such complaints to the relevant personnel for further action and following up on all complaints logged in and updating the logs accordingly.

Senior Purchase Executive at Growmore General Trading Co (Al-Zahem & Malhotra Group of Companies)
  • Kuwait
  • May 2005 to April 2009

Growmore is an Information Resource Supplier, providing information resources to various Libraries, Universities and Educational Institutes in Kuwait. Our clients include Kuwait University, Gulf University, and American University of Kuwait.
Duties & Responsibilities:
1. Receiving inquiries/orders from clients, data entry of such inquires/orders in the company database.
2. Finding out all relevant details with regard to price, availability etc. Editing of any such information in the company database.
3. Negotiating terms and conditions with the concerned suppliers (local / international).
4. Preparing Quotations as per company standards for inquiries received.
5. Placing a purchase order with the concerned supplier, tracking all orders placed.
6. Ensuring that all orders placed are consolidated at the freight forwarder.
7. Booking of the shipment for import into the home country. Ensuring that all documents are available for custom clearance and that the shipment is received on time
8. Auditing and returning of all unsold stock or damaged stock back to the concerned suppliers.
9. Fully responsible for maintaining inventory at the Head Office. This includes relevant data entry of inventory, provision for dead stock etc.
10. Finding out all relevant details with regard to price, availability etc.
11. Negotiating terms and conditions with the concerned suppliers.
12. Preparing Quotations for inquiries received.
13. Placing a purchase order with the concerned supplier, tracking all orders placed and ensuring that the order is received on time, in perfect condition and supplied to the customer within the stipulated period of time.
14. Returning of all unsold stock or damaged stock back to the concerned suppliers.
15. Assisting the Sales staff at the bookstores during the peak season and during exhibitions.
16. Responsible for maintaining the on hand stock at the Head Office. This includes relevant data entry of inventory, provision for dead stock etc.

Manager (Procurement & Sales) at Yash Infocom.
  • India
  • August 2002 to March 2005

Yash Infocom is a privately owned business in the state of Goa, India. and are exclusive dealers for Samsung and Nokia mobile handsets in the state of Goa, India. They also possess the franchisee for Tata Indicom landline and mobile handsets.

Work Includes:
1. Expanding the existing market of the company at large by finding secure and new retail outlets
2. Receiving orders from the various outlets and placing of all such orders with the respective companies.
3. Negotiating terms and conditions with the company concerned.
4. Handling of promotions and advertising, sales plans for executives
5. Meeting budgetary requirements, selection and recruitment of staff etc.

Traffic Assistant at Freedom Aero Services
  • India
  • November 1999 to April 2002

Freedom Aero Services is a company, which handles International Charter Flights for and on behalf of Indian Airlines in Goa, India. This pertained mainly to International Charter Flights from England, Germany, Russia, Switzerland, Finland, etc.

Work Includes:
1.Preparation of Import/Export General Manifests. Custom formalities with respect to arrival and departure of passengers.
2. Check-ins of passengers at the airport airline counters, baggage handling, preparation of missing baggage reports etc.
3. Providing relevant information to passengers.
4. Overall supervision of the cleaning of aircraft.

Education

Diploma, Office Application & Financial Accounting / Tally 9.0
  • at Balchandra Technologies
  • August 2009
Diploma, International Airline and Travel Management
  • at Trade Wings Institute of Management
  • May 2000
Bachelor's degree, Cost Accounting
  • at St. Xavier's College
  • March 1999
Diploma, Computer Application
  • at National Softcrop Information Technology
  • May 1998
High school or equivalent, Banking
  • at St. Xavier's H.S.S
  • March 1996
High school or equivalent, High School
  • at St. Britto's High School
  • March 1994

Specialties & Skills

Purchase Price Allocation
Office Operations
Work Orders
Data Entry
Microsoft Office
MS Office

Languages

English
Expert
Hindi
Intermediate

Training and Certifications

Anti Money Laundering & Combating Financing Terrorism (Certificate)

Hobbies

  • Stamp Collection, Gardening and Cooking