Joseph Challita

• Selling products by establishing contact and developing relationship with prospects; recommending solutions.
• Maintaining relationships with clients by providing support, information, and guidance.
• Enlarged customer base by 40% and signed up over 40 new clients.
• Researching and recommending new opportunities; recommending profit and service improvements.
• Preparing reports by collecting, analyzing, and summarizing information.
• Maintaining quality service by establishing and enforcing organization standards.
• Implementing sales plans; managing staff.
• Preparing and completing action plans, present, negotiate, follow up client,
• Providing products, promotions. Pricing information, by clarifying customer request.
• Maintaining customer database.

• Responsible for managing the store operations and staff in order to deliver highest standards of customer service, maximize sales, in line with the company objectives.
• Solve critical store operational problems including customers’ complaint in order to insure effectiveness and increase customers’ satisfaction.
• Manage annual allocated budget by monitoring expenditures up to set limits, optimizing and reducing costs where possible.
• Ensure the stock is perfectly and effectively measured and controlled and manage order placement activities to maximize sales.
• Prepare management info. Reports on store performance in order to allow informed decision-making.
• Manage shop events and marketing activities by ensuring proper coordination with suppliers, media, and events coordinators.
• Responsible for inventory control, Visual merchandizing, organizing, planning, buying.
• Encouraging teamwork - Building a sense of motivation between staff - Training employee - reporting.

• Responsible for managing the store and staff; Ensuring that the store team complies with all of the stores policies and procedure.
• Managing and appealing, easy to shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store.
• Working on continuous improvement in stock room processing and replenishment procedures.
• Coaching, motivating and inspiring team members to accomplish store goals and maximize their individual performance.
• Training and ensuring that product knowledge is transferred into sales skills in all relevant lines and categories.
• Track store performance data for example best sellers, and sales per square meter).
• Attended training sessions in a 12 stars program called “Shine”.