Laundry/Cleaning and Maintenace Supervisor
TOG (freelance)
Total years of experience :4 years, 8 Months
•Oversee and participate in daily operations of company, ensuring smooth workflow and timely completion of tasks.
•Manage over 15 customer calls per day
•Applying strong leadership, talents and problem-solving skills to maintain team efficiency and organize workflows.
•Handling customer complaints, resolving issues, and adjusting policies to meet changing needs.
•Monitoring workflow to improve employee time management and increase productivity.
•Improving customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
•Maintaining clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
I possess more than 4 years of experience in cleaning and maintenance roles, encompassing both office and residential properties. My primary duties have involved: - Comprehensive cleaning and sanitization of bathrooms, kitchens, and common areas. - Performing sweeping, mopping, vacuuming, and dusting in designated areas. - Handling waste management and recycling tasks. - Operating and maintaining cleaning equipment.